problem with GSM gateway
Posted: 01 Jun 2006 23:18
I have a rack 1 OXO with an APA4 card which is used just for the GSM gateway.
ARS is setup to use the GSM gateway everytime a user dials "04", the ARS setup has been cheked many times and looks ok.
the problem we are having, is when dialing a number begining with "04" occasionally it will dial a completely different number, also when it does dial a completely number it is a number in the speed dial list.
has anyone encountered this problem before?
or any idea's if the problem lies in the APA4 card or the GSM gateway?
cheers
Paul
ARS is setup to use the GSM gateway everytime a user dials "04", the ARS setup has been cheked many times and looks ok.
the problem we are having, is when dialing a number begining with "04" occasionally it will dial a completely different number, also when it does dial a completely number it is a number in the speed dial list.
has anyone encountered this problem before?
or any idea's if the problem lies in the APA4 card or the GSM gateway?
cheers
Paul
