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Call Back from OXE to my phone
Posted: 19 Nov 2009 17:13
by lmartinez
Dear all,
I have the following requierement, some user needs that he made a call to OXE and hung up, then in someway the OXE call him back so the could use OXE services, it's like a reversal DISA
Any Ideas?
Regards,
Luis Martinez
Re: Call Back from OXE to my phone
Posted: 19 Nov 2009 19:26
by MR_PT1
lmartinez wrote:Dear all,
I have the following requierement, some user needs that he made a call to OXE and hung up, then in someway the OXE call him back so the could use OXE services, it's like a reversal DISA
Any Ideas?
Regards,
Luis Martinez
Well, I didn't understand what you need exactly, but it seems like
remote extension...
Try to read something about this feature. If it was not what you need, try to explain detailed.
Re: Call Back from OXE to my phone
Posted: 30 Nov 2009 13:47
by lmartinez
Hi MR_PT1,
I read about remote extension and tested, but that it's not what I need. I need a feature like we have on eRMA conection, when your tech call a number on the OXE, and them the OXE call him back.
Any Ideas.
Luis,
Re: Call Back from OXE to my phone
Posted: 30 Nov 2009 14:12
by MR_PT1
So, let me see if I'm understanding... The costumer wants to use something like DISA but without any cost?
Re: Call Back from OXE to my phone
Posted: 30 Nov 2009 14:43
by lmartinez
Yeap!!!
They dont' want spent more money

....
Do you any idea?
Regards,
Re: Call Back from OXE to my phone
Posted: 30 Nov 2009 16:37
by MR_PT1
Well, I think it's a good idea use a corporative trunk to DISA. I have a client with a corporative trunk working with DISA and the workers have some corporative mobile phones from the same plan and they can call to DISA trunk without any cost.
But I don't know how much it can cost. Depends on how many corporative lines they need... and I don't know if your costumer will think it's a good idea.
I can say that my costumer saves a lot of money using this solution but it's a great account with more than 4000 workers.
Re: Call Back from OXE to my phone
Posted: 30 Nov 2009 22:52
by lmartinez
MR_PT1,
thanks for the tip, I'll comment that to my boss I see what happen, thanks for your help.
Regards,