Alcatel Unleashed

OXO R.4
I have Ext: 1000 (Add to Attendant group) This Att Group in Dynamic distribution, External put timer1, 10 sec use timer and distination put
Huntgrpup numver 540
In hunt group 540 add Extenson 1002,1004, and 1005

When call comming in, Ext: 1000 ring until it disconnect and not routing call to group 540
My thinking is Call not overflow on no answer

Can some one help me this

Thanks
Vanna.

did you select routing to GEN level ?
just to test it try parrallel instead of dynamic. see if this works.

phengvanna wrote:OXO R.4
I have Ext: 1000 (Add to Attendant group) This Att Group in Dynamic distribution, External put timer1, 10 sec use timer and distination put
Huntgrpup numver 540
In hunt group 540 add Extenson 1002,1004, and 1005

When call comming in, Ext: 1000 ring until it disconnect and not routing call to group 540
My thinking is Call not overflow on no answer

Can some one help me this

Thanks
Vanna.

Check this out: Subscribers - Details - Click the More button. If the set have 1000 as Public number, all calls are going to this set and not to the attendant group.
Two alternatives to solve this:
1:
Check your Dialing plan - Public Nubmering Plan:
1000 should be Attendant with Base 9
Ext 1000 should remain in attendant group
2:
Subscribers - Details - Dynamic Routing:
Make dynamic routing to hunting group 540


Happy Friday

Thanks for all your support
After I namage timer rang in att group 1
then manage distribution and it work

Thanks again