Search found 5 matches

by j.kariuki
28 Apr 2011 06:02
Forum: Hotel / Hospital
Topic: Nack on checkin/out requests form fidelio via V24
Replies: 3
Views: 3216

Re: Nack on checkin/out requests form fidelio via V24

Thanks guys for all your participation, the problem has been resolved by a Fidelio guy, i believe it was just an issue with settings on Fidelio.
by j.kariuki
14 Apr 2011 13:38
Forum: Hotel / Hospital
Topic: Nack on checkin/out requests form fidelio via V24
Replies: 3
Views: 3216

Nack on checkin/out requests form fidelio via V24

Hello,
I have an oxe media gateway r 9.1 and am connecting Ahl over V24 using a moxa box to Fidelio suite 8. Sending room tickets to fidelio is ok but checkin/checkout requests are being rejected. However i can checkin/out using AHL Simulator. I traced the string below from Fidelio which i have ...
by j.kariuki
15 Jun 2009 06:18
Forum: ON SITE TROUBLES
Topic: Accounting tickets
Replies: 4
Views: 4201

Re: Accounting tickets

No accounting tickets are being created 0n usr4/account/. I was trying to use a third party accounting software and i couldn't get tickets even after configuring the real time tickets output to V24. i have also tried the dhs3_init -R INTERNAL_TAX command but i get a ''o tickets generated'' message ...
by j.kariuki
14 Jun 2009 04:06
Forum: Configuration
Topic: Transffering a call originated from an analog trunk
Replies: 3
Views: 2575

Transffering a call originated from an analog trunk

Hi,
When i originate a call from the attendant set using an analog trunk (in an OXO) and try to transfer it immediately after the called party answers, it does not go on hold but the extension digits adds themselves in front of the called number until 'IN CONVERSATION' appears. Anyone with an idea ...
by j.kariuki
14 Jun 2009 03:41
Forum: ON SITE TROUBLES
Topic: Accounting tickets
Replies: 4
Views: 4201

Accounting tickets

Hi guys,
I am not getting any accounting tickets from an OXE release 9 both from console port or Ethernet link, despite configuring the ports in the same way with lower releases which works perfectly. Anyone with an idea what else i should do? Secondly has anyone tried using the A4740 on the same ...

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