Alcatel Application Launcher Error

[Bonkerz]

When i sign into my 4980 websoftphone...i encouter this error and i am not sure of how to correct it...pleaz help me!

My error:
"Alcatel websoftphone-Cannot initalise Voice on IP module. The IP-voice could not be executed."

During the VoIP installation.

Thank you,your help will be appreciated!

[cavagnaro]

Be sure to have administrative priviledges when installing app. Also if using windows XP SP2 in the firewall make sure apps involved are allowed to make a connection.