Call Back from Voice Mail menu

[Vsjakov_DUP]

Hi all.

It possible to make callback to external number from Voice Mail menu?
After messages listening I have 3 variants:
1- hear, 2 - erase, 3- callback.
I can make callback to internal users, but can't to external.

The note from documentation:
External call: the callback of external callers is governed by restrictions mechanisms. The VMU transfers the call when the connection is established (caller off-hook) or simulated.

But client said that he had this functions in the old Alcatel Office.
Now he hawe OXO R.6
......

[Jigger]

I had a customer once tell me the same thing.

A phone call to the carrier showed him.