Hello to everybody,
we ahve developed a sort of IP SIP callcenter application, with it we can communicate with the OXO without any problem, we make call from OXO to it and viceversa; the only problem we are encountering is when an analogue or digital phone connected on the OXO receives a call from IP SIP and tries to put on hold the SIP caller, in this situation we see on the Wireshark trace that the OXO sends a SIP "bye" message to our callcenter.
This is a problem because this "flash" is considered by the SIP side of the OXO like an hang-up and so a bye message is sent.
I would like to understand if it is possible to modify this signal in order to avoid to send a bye message, and how.
Cna you help me please?
Thank you very much in advance,
Best Regards
OXO-CallCenter Solution hang-up problem
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cavagnaro
Re: OXO-CallCenter Solution hang-up problem
uh....this is the 3rd post related to that issue...
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biesselillo
Re: OXO-CallCenter Solution hang-up problem
Hello,
really? it is the third post regarding this issue?
In the meantime I've done some more tests and really the first sip event after the press of the flash button on the ananlogue phone is an INVITE message to our callcenter solution which answers with a "Not Accepatable Here" message and then Bye from both parts.
You can see on the attached wireshark trace, please rename it in .pcap.
Tell me what do you think. please help!!!
really? it is the third post regarding this issue?
In the meantime I've done some more tests and really the first sip event after the press of the flash button on the ananlogue phone is an INVITE message to our callcenter solution which answers with a "Not Accepatable Here" message and then Bye from both parts.
You can see on the attached wireshark trace, please rename it in .pcap.
Tell me what do you think. please help!!!
You do not have the required permissions to view the files attached to this post.
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Krusty65
- Alcatel Unleashed Certified Guru
- Posts: 242
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Re: OXO-CallCenter Solution hang-up problem
Sarcasm, Not the best way to respond to Sir CavHello, really? it is the third post regarding this issue?
This board is run by Volunteers and cost YOU nothing!
Just because your query has not been answered is not a reason to show your frustration to someone who is just trying to keep the site sane.
Careful lest you be ignored completely!
K.
When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.
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biesselillo
Re: OXO-CallCenter Solution hang-up problem
Sorry but I was not the first being sarcastic.
The answer was completely unusefull as you can see, so please but I think that I was correct.
Thank you very much,
Regards
The answer was completely unusefull as you can see, so please but I think that I was correct.
Thank you very much,
Regards
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cavagnaro
Re: OXO-CallCenter Solution hang-up problem
I'm used to this users...no prob. Want to be feed on the mouth and if you ask them to open the mouth they cry...
Why is it too hard to search before posting??? Ya ya, "if you tell me what to search i'll do so"..."I don't know what to search..."..."I searched and nothing came up..."
So again, we are not parrots.
Why is it too hard to search before posting??? Ya ya, "if you tell me what to search i'll do so"..."I don't know what to search..."..."I searched and nothing came up..."
So again, we are not parrots.
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biesselillo
Re: OXO-CallCenter Solution hang-up problem
I have no more words to spend for you.
It is obvious that I searched before to post, and it is also obvious that I didn't find anything usefull.
You was only able to answer: " there are 3 or 4 posts regarding this issue.."
An aswer like this is completely unusefull, so if do not know the asnwer of the question, I think it is better to be quiet.
I never wanted to be sarcastic, absolutely, you was the first and as I can see you 're continuing with this behaviour.
It is obvious that I searched before to post, and it is also obvious that I didn't find anything usefull.
You was only able to answer: " there are 3 or 4 posts regarding this issue.."
An aswer like this is completely unusefull, so if do not know the asnwer of the question, I think it is better to be quiet.
I never wanted to be sarcastic, absolutely, you was the first and as I can see you 're continuing with this behaviour.
