ccd agent to make international calls

nyt88888 · Post by **nyt88888** » 22 Dec 2005 04:34

hi,

i have a normal user that is having Public Network Cat. = 2. I tested using it to make idd call. it works.

but when a ccd agent logins (i have also set the agent Public Network Cat to 2). he cannot make idd calls. Do you know what happen. on the phone set. it says not authorised after i have pressed 9 (to seize the truck) and 001.

thanks
jason

rdclan · Post by **rdclan** » 22 Dec 2005 05:38

Try to set the Pilot Public Network Category = 2 , maybe this helps ?

wizzy · Post by **wizzy** » 22 Dec 2005 08:14

Can the agent make idd calls when he is in withdrawal ???

wizzy · Post by **wizzy** » 22 Dec 2005 08:18

rdclan is right. Check also the P.G. public network category

nyt88888 · Post by **nyt88888** » 28 Dec 2005 08:23

great it works by setting pnc in the pg