Explorer.exe problem

[banfield]

Hi. During the spring I have experience Explorer.exe problems on my computer. The scenario is that after I have logged in with ctrl-alt-del the computer never shows the desktop “Explorer.exe”. After a while it comes a memory error that points out the Eplorer.exe process. We have had HP involved to check the pc and changed components and reinstall the pc 3 times. During the different reinstallation we have changed both hardware and include/exclude some software and so on.
The last time I excluded My IC, so far so good.
But now when I saw the new update of My IC in 565 I understand what has caused the problem.
crms00126247 My IC - Explorer.exe cannot start fixed in MyIC 1.5.004.001

So a big look out if you experience the same problem. Fortunately I have had a customer installation with MyIC

[cavagnaro]

Hi Ban,
I had same issue at my PC:

Quick fix avoiding reinstall of OS:
Delete user profile on which the error appeared and make him login again

Now the problem is that by some reason IC removes security profile rights...???? So can't even launch Restore System anymore....

How I fixed after killing all chances? When I arrived to Dallas tried removing my PC from domain, didn't work. Then while connected it downloaded some updates from MS windows....and wallla! Problem solved!

IC was never uninstalled on that time just in case...and now it works perfect.

[cavagnaro]

Hum...spoke too fast, problem reapeared....damn!