Noise Experince using Analog Phones

[enjoyjonnel]

Hi,

We activated 4635 using VPU5, the system is working but the client encounter some unwanted noise (tsk...tsk.. sound during VM access) if the analog user wants to access to Voicemail number. But when we use digital phones there are no such sound heard. Has anyone encountered this kind of issue?

Best Regards

[knightr1der]

do you have SPA3 boards for voice accesses in voicemail hardware?

If so, try and load the latest 'hex' patch on to those boards.

[enjoyjonnel]

Hi,

Currently the customer doesnt have SPA board, i'll check the hex version.

Thanks

[oldboy]

Check paste bin for a posible solution...

[Eliott_DUP]

The "tsk" sound is a detection mechanism and can't be disabled completely but maybe improved with another binary.

[oldboy]

It can be disabled with the doco in the pastebin....i do it on all my sites and all is 100%

[knightr1der]

oh s4it! - we got clash of the heavyweights goin on here!

The kangaroo being down is coincidental oldboy - take no offence

[Eliott_DUP]

It can be disabled with the doco in the pastebin....i do it on all my sites and all is 100%

Okay. Good.

[gebumi]

Check paste bin for a posible solution...

Hi, i am having the same problem, but cannot find anything in the pastebin.
appreciate if you can help me.

[frank]

Go into the 4635 menu

Menu 20 (Not Used)
Menu 5 (Miscellaneous Utilities)
Menu 5 (Configurable Integration Parameters)
Menu 2 (DLC tables)
Menu 1 (Country Dependant Parameter Table)

Enter function: c (Change)
Enter entre number: 0 (zero)
Upload from DLC or Read from MDS: u (upload)
Enter DLC number to upload from; 0 (zero)
Select display format: T (Text)

Then change:
Echo Cancelation ON: 1 -> 0
Echo Cancelation Level: 256 -> 64

After that, validate, and once you get the next menu:

Menu 8 (Download DLC tables to DLC card)
Enter DLC number to download; 0 (zero)


Check if the upload was successful:

Display DLS Card Status (9)

Code: Select all

DLC CARD #     CURRENT STATUS
DLC 1        Download done
DLC 2        Download done

After that, no more tsk tsk tsk at the beginning ..