Do not disturb - tone

[Piotrek_DUP]

Hi!
Could you tell me how can I change Do not disturb tone on external call??
I would like to have a busy tone when function is on and someone is calling me from external number. At this moment when I call the number where the function Do not disturb is on, I have information the "number is out of service". Could you tell me how can I change it to busy tone??

Thanks for help me.
Peter

PS. Sorry for my english.

[tincho.rn]

Hi. Create a prefix to listen to the tones, the prefix name is something like Tone Test. Then use a phone a look for the tone you want to change. This tone is a Voice Guide so you can delete it and create a Tone (same number as the Voice Guide you deleted) and configure it as the busy tone. I hope you understand me.
Regards.

[vad]

I think you have "wrong number" becouse you allow overflow for user in DND position and overflow number wrong. Forbid overflow in public network COS.

[Piotrek_DUP]

HI,
could you tell me where can I find offerlow for user in DND position? I was searching in: Categories -> Access Category -> Consult/modify... but I can't find this offerflow.

This is what I have on t3 view in this situation:

t3
--> Cleaning mtracer...
--> Positionning t3 filters...
+--------+-------+--------+--------+---------+---------+----------+------+
| filter | desti | src_id | cr_nbr | cpl_nbr | us_term | term_nbr | type |
+--------+-------+--------+--------+---------+---------+----------+------+
| 0 | ** | ** | * | ** | * | *** | 165 |
| 1 | ** | ** | * | ** | * | *** | 166 |
| 2 | ** | ** | * | ** | * | *** | 167 |
| 3 | | | | | | | |
| 4 | | | | | | | |
| 5 | | | | | | | |
| 6 | | | | | | | |
| 7 | | | | | | | |
+--------+-------+--------+--------+---------+---------+----------+------+

mtracer started ...
______________________________________________________________________________
| (531143:000144) Physical-Event :
| long: 48 desti: 0 source: 0 cryst: 0 cpl: 15 us: 0 term: 0 type a5
| tei: 0 >>>> message received : SETUP [05] Call ref : 01 08
| SENDING COMPLETE
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=3) a9 83 9a -> T2 : B channel 26 exclusive
| IE:[6c] CALLING_NUMBER (l=11) -> 21 83 Num : 601771118
| IE:[70] CALLED_NUMBER (l=4) -> 81 Num : 849
|______________________________________________________________________________

______________________________________________________________________________
| (531143:000145) 951: Send_IO1 (link-nbr=15, sapi=0, tei=0) :
| long: 23 desti: 0 source: 15 cryst: 0 cpl: 15 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : CALL PROC (02) Call ref : 81 08
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=3) a9 83 9a -> T2 : B channel 26 exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (531143:000146) 951: Send_IO1 (link-nbr=15, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 0 cpl: 15 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 81 08
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 9b -> [9b] DESTINATION OUT OF ORDER
|______________________________________________________________________________

______________________________________________________________________________
| (531144:000147) Physical-Event :
| long: 18 desti: 0 source: 0 cryst: 0 cpl: 15 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : 01 08
|______________________________________________________________________________

______________________________________________________________________________
| (531144:000148) 951: Send_IO1 (link-nbr=15, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 0 cpl: 15 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 81 08
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

In this situation:
User 849 is in DND position, and I called him from my mobile phone 601771118. I heard in mobile phone information: "number is out of service".
What I should change to hear "busy tone" or something like this??
I would like to have information that the number is correct but is busy.

Thank You for help.
Regards Peter.

[Piotrek_DUP]

Hi,
today I created the prefix to listens the tones and I changed the tone (17) to busy tone. It works fine but only for internal calls. In external calls I still have information that the number is out of service. I think the problem is with message send from my PBX to operator PBX: "DESTINATION OUT OF ORDER" and in this situation my operator give that information: "the number is out of service". How can I change this message to "DESTINATION IS BUSY"?? Is this possible??

Regards.
Peter.

[vad]

Check DID overflow on total busy - must be 0.

[Piotrek_DUP]

I checked this in categories (public network categories - 2 - this has that user)
I have "0" in DID overflow on total busy. (Day, night, Mode1, mode2 = 0)

Regards.

[vad]

I check in my test system - user in DND position recognized by PBX like "Out service", not like "Busy". And during incoming call PBX send "user out of order".

[Piotrek_DUP]

Is this possible to change this PBX recognized from "out of service" to "busy"??
or is this a standard function and can't be modify?

Regards

[carbon_DUP]

Is there any update on this as now i have the same problem