change voice guides automated attendant

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onsons

change voice guides automated attendant

Post by onsons »

hi to everyone,

i'm using the automated attendant and want to deactivate the voice guide "i will connect you" after dailing the number.

or can i change the voice guide with "silence" and reimport to the system?

any change??

thanx for helping.....
pilotrus

Re: change voice guides automated attendant

Post by pilotrus »

I think, you can deactivate it via IAA itself. And it will be better then silence in voice guide.
Can you post IAA leaf configuration here?
onsons

Re: change voice guides automated attendant

Post by onsons »

the main menu is in german and the sub menu is in english.
its not possible to deativate the voice guides.

i installed the "soundstation" (4400) to get the audiocodecs for adpcm g 726

that searched in the german vprmt folder for that wav-file and replaced it with 0,5 sek silence

that i had to relaunch the cpu with loa tool and the modified wav-file..... :-))
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