The inmediate diversion dont work for internal calls

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icolmenter

The inmediate diversion dont work for internal calls

Post by icolmenter »

I have this problem, when a external call come in, the inmediate diversion work. But when i make a call to other extension (internal) the diversion don`t work.

Note. this oxo is release 7.

Please somebody help :? ..
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tot3nkopf
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Re: The inmediate diversion dont work for internal calls

Post by tot3nkopf »

Detail your config and problem. Imm fwd is to internal or external number?
Benjamin78au

Re: The inmediate diversion dont work for internal calls

Post by Benjamin78au »

Go to dynamic routing of that extension, and look down the bottom ,
you will see below the timer 2 detinations, there is a diversions apply

If you have it unticked, the diversions do no work , for that catorgory , eg internal or external or both.
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