unable to make out going call

[airwolf_DUP]

Hi

I am having a problem with my fax server, I can not make out bound PSTN calls
I can send a fax internally, i can receive a fax externally and internally but can not send a fax externally

when I look at traced I see the server send the request from faxserver@xxx.xxx.xxx.xxx
I then see the message NOT found in dictionary
I check the SIP Dictionary and my user is there as I have created my user as an external Voice mail number
I have also tried creating the user as a SIP device and SIP Extension

when i check SIP register I never see the Faxserver registered on my OXE

any help appreciated

Kind regards

Chris

[airwolf_DUP]

I am wondering if my problem is because I can not get the fax server to register on the OXE??

any ideas anyone

[cavagnaro]

Check the SIP Trunk public network category, it should be one that allows to dial out and access the number you want.

[HundF]

check the IP-Address of the Oxe you have entered in the Fax-Servers Admin-Page,
I had the same problem and only had to enter the correct IP-Address,
as far as i remember i entered the main-ip and had to enter the cpu-a-Ip-Address...
or exactly the other way... entered the cpu-a-ip-Address and had to enter Main-IP...
It´s very important...

Give it a try

Regards

HundF

[HundF]

Another thing...

Fax-Server will not register on OXE... you cant see him with SIP-Register

Regards

HundF