Call Back from OXE to my phone

[lmartinez]

Dear all,

I have the following requierement, some user needs that he made a call to OXE and hung up, then in someway the OXE call him back so the could use OXE services, it's like a reversal DISA

Any Ideas?

Regards,

Luis Martinez

[MR_PT1]

Dear all,

I have the following requierement, some user needs that he made a call to OXE and hung up, then in someway the OXE call him back so the could use OXE services, it's like a reversal DISA

Any Ideas?

Regards,

Luis Martinez

Well, I didn't understand what you need exactly, but it seems like remote extension...

Try to read something about this feature. If it was not what you need, try to explain detailed.

[lmartinez]

Hi MR_PT1,
I read about remote extension and tested, but that it's not what I need. I need a feature like we have on eRMA conection, when your tech call a number on the OXE, and them the OXE call him back.

Any Ideas.

Luis,

[MR_PT1]

So, let me see if I'm understanding... The costumer wants to use something like DISA but without any cost?

[lmartinez]

Yeap!!!
They dont' want spent more money ....

Do you any idea?
Regards,

[MR_PT1]

Well, I think it's a good idea use a corporative trunk to DISA. I have a client with a corporative trunk working with DISA and the workers have some corporative mobile phones from the same plan and they can call to DISA trunk without any cost.

But I don't know how much it can cost. Depends on how many corporative lines they need... and I don't know if your costumer will think it's a good idea.

I can say that my costumer saves a lot of money using this solution but it's a great account with more than 4000 workers.

[lmartinez]

MR_PT1,
thanks for the tip, I'll comment that to my boss I see what happen, thanks for your help.
Regards,