Hi all,
Last week I have a problem that affected an important service and it must not happen again.
We have two duplicated appliance server in different sites with OXE 8.0.1.
The voices guides are configured in one GPA2 in site 1.
There was a problem with this GPA and it loose the voice guide.
We have another GPA in site 2, How can I duplicate the voice giudes to prevent a possible problem in the GPA or link and swith the voice guides to the other GPA inmediately? It this possible?
I hope that you could understand what I want to do,
thanks
Voice guide duplication
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smileyman
Hi jhonku,
yes this is possible. - But is the second board a GPA or a GPA2-Board?
If you have a GPA2-Board only configure the same voice guides at both boards.
In the case of a GPA-Boad you have to convert the files from the CPU-HDD with the Audio Station an put the files on a flash-card. After a Board-reset you can the the voice guides with 'vggstat' on the second board.
Best regards
smileyman
yes this is possible. - But is the second board a GPA or a GPA2-Board?
If you have a GPA2-Board only configure the same voice guides at both boards.
In the case of a GPA-Boad you have to convert the files from the CPU-HDD with the Audio Station an put the files on a flash-card. After a Board-reset you can the the voice guides with 'vggstat' on the second board.
Best regards
smileyman
-
jhonku
Smileyman, thanks for your replay.
Both boards are GPA2.
How i configure the same voice guides at both boards?
If i go to System -> descend hierarchy -> Dynamic voice guides -> descend hierarchy -> assignment---- and try to create the same voice guide in the other GPA2-board I get the following error
OBJECT -1 : Submsg-Coupler:Bad physical address
What is the reason of this? The GPA2 must be installed in a particular position??
Thanks
Both boards are GPA2.
How i configure the same voice guides at both boards?
If i go to System -> descend hierarchy -> Dynamic voice guides -> descend hierarchy -> assignment---- and try to create the same voice guide in the other GPA2-board I get the following error
OBJECT -1 : Submsg-Coupler:Bad physical address
What is the reason of this? The GPA2 must be installed in a particular position??
Thanks
You say about recorded VG (assignment) or about usual progect (flashz2vg.EN0 - f.e.)?
If last one - shelf/board/VG language index - make the same management for both GPA2.
And may be System/ other system/ system param - Mutual aid with remote ACT=1.
If we say about assignment (f.e. you have GPA2 in position 0-1 and 1-1, and sub-message 900) - you need to create ONE submessage 900 with TWO assignment (0-1 and 1-1). But not to create submessage 900 TWO times (one time with 0-1 and next with 1-1).
If you have submessage 900 - not create this message next time, just add next board in existing management.
If last one - shelf/board/VG language index - make the same management for both GPA2.
And may be System/ other system/ system param - Mutual aid with remote ACT=1.
If we say about assignment (f.e. you have GPA2 in position 0-1 and 1-1, and sub-message 900) - you need to create ONE submessage 900 with TWO assignment (0-1 and 1-1). But not to create submessage 900 TWO times (one time with 0-1 and next with 1-1).
If you have submessage 900 - not create this message next time, just add next board in existing management.
