dynamic vg as greeting guide

Konstantinos.E · Post by **Konstantinos.E** » 17 Sep 2010 06:13

hello to all

i dont have expirience with vg and i need a hand to solve this.

i have recorded a vg with 4035 and i named as 1001 message with memo 1001.
i gave vgstat and the file is there.Also i created incoming gretting guide with the vg number 1001 and the number i want to route the guide.Then i greated a #19 prefix as inconing gretting guide with the information that i created before and i puted this prefix to a trunk.
i am calling the trunk but no vg.

is something else that i am missing?

thanks!!

tincho.rn · Post by **tincho.rn** » 20 Sep 2010 11:33

Hi. You have to understand that the number you choose when recording is a voice guide index number and not the voice guide number you configure for example in the Greeting guide. So after you record it, then you have to create the voice guide (under System->Go down Hierchary->Voice Guides). There you create the Voice Guide and choose the diferent voice guide index number for each lenguage. Regards.

Konstantinos.E · Post by **Konstantinos.E** » 21 Sep 2010 03:16

thank you tincho.rn

i manage to configure it at last:P so i suppose is the same way to do it when you up load a project from AAS.