alarm 1603 and 1607?

[new_guy]

Hello.

I have an alarm that shows up on and off at customer site. It comes about 5-7 times a minute so its ALOT of alarms. What does these mean? Tried INCINFO but doesnt show much. How do I get rid of it? Does the ff.03.14 ..... point to a user or something? I know I can just filter it out but it just doesnt feel right

11/03/11 15:27:57 000001S|---/--/-/---|=0:1603=IO1 driver error, wrong telephone msg received, line 1433, position (0,0,0)
11/03/11 15:27:57 000001S|---/--/-/---|=3:1607=ff.03.14.00.00.00.00.00.08.00.fe.55.1e.2e.01
11/03/11 15:27:57 000001S|---/--/-/---|=0:1603=IO1 driver error, wrong telephone msg received, line 6223, position (0,0,0)
11/03/11 15:27:57 000001S|---/--/-/---|=3:1607=ff.03.14.00.00.00.00.00.08.00.fe.55.1e.2e.01


> incinfo GEA 1603

INCIDENT NUMBER: 1603
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Indeterminate

"IO1 driver error, wrong telephone msg received, line P1, position (P2,P3,P4)"
"P1 : number of the source code line associated to the problem"
"P2 : positon : crystal"
"P3 : positon : coupler"
"P4 : positon : terminal"
"Incorrect phone message"
"A message received by telephony is wrong."
"The message is ignored and is displayed on the console, if this one is active"
"(mtracer)."
"no operator action required";



incinfo GEA 1607

INCIDENT NUMBER: 1607
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Minor

"P1.P2.P3.P4.P5.P6.P7.P8.P9.P10.P11.P12.P13.P14.P15"
"P1-P16: bytes of incorrect message"
"Display of incorrect message bytes. This incident gives additional data,"
"concerning the incident (usually appeared just before) about an incorrect"
"message"
"None"
"Note the incident with all its information on an observation slip";

Regards new_guy.

[Split]

hi this incedents are from the stand by cpu may be the data on both cpu are different check it and may be mastercopy. Regards

[new_guy]

Thank you for your response. I guess I will try the mastercopy. But on the other customer the alarms comes from main CPU - 11/03/11 15:27:57 000001M.

Regards new_guy

[vad]

F.e. you will have such incidents if you have board plugged but not declared in management.

[Eliott]

F.e. you will have such incidents if you have board plugged but not declared in management.

Yes. For example.
And it's position is 0-0-0
But it occurs on Standby only. Maybe there is a device declared on main cpu but not on standby at Port 0-0-0.

Code: Select all

1603=IO1 driver error, wrong telephone msg received, line 6223, position (0,0,0) <-- Shelf,Board,Terminal
1607=ff.03.14.00.00.00.00.00.08.00.fe.55.1e.2e.01
                        ^  ^     ^
               Shelf 0 -'  |     |
              Board  0 ----'     |
           Terminal  0 ----------'

[new_guy]

Thank you for your answers guys, I will look into it.

Regards new_guy

[m0jtaba]

Hello.

I have an alarm that shows up on and off at customer site. It comes about 5-7 times a minute so its ALOT of alarms. What does these mean? Tried INCINFO but doesnt show much. How do I get rid of it? Does the ff.03.14 ..... point to a user or something? I know I can just filter it out but it just doesnt feel right

11/03/11 15:27:57 000001S|---/--/-/---|=0:1603=IO1 driver error, wrong telephone msg received, line 1433, position (0,0,0)
11/03/11 15:27:57 000001S|---/--/-/---|=3:1607=ff.03.14.00.00.00.00.00.08.00.fe.55.1e.2e.01
11/03/11 15:27:57 000001S|---/--/-/---|=0:1603=IO1 driver error, wrong telephone msg received, line 6223, position (0,0,0)
11/03/11 15:27:57 000001S|---/--/-/---|=3:1607=ff.03.14.00.00.00.00.00.08.00.fe.55.1e.2e.01


> incinfo GEA 1603

INCIDENT NUMBER: 1603
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Indeterminate

"IO1 driver error, wrong telephone msg received, line P1, position (P2,P3,P4)"
"P1 : number of the source code line associated to the problem"
"P2 : positon : crystal"
"P3 : positon : coupler"
"P4 : positon : terminal"
"Incorrect phone message"
"A message received by telephony is wrong."
"The message is ignored and is displayed on the console, if this one is active"
"(mtracer)."
"no operator action required";



incinfo GEA 1607

INCIDENT NUMBER: 1607
Network indicator: Alcatel 4400
OBJECT CLASS: Dhs3x_node
EVENT TYPE: ProcessingErrorAlarm (10)
PROBABLE CAUSE: Unknown (0)
SEVERITY: Minor

"P1.P2.P3.P4.P5.P6.P7.P8.P9.P10.P11.P12.P13.P14.P15"
"P1-P16: bytes of incorrect message"
"Display of incorrect message bytes. This incident gives additional data,"
"concerning the incident (usually appeared just before) about an incorrect"
"message"
"None"
"Note the incident with all its information on an observation slip";

Regards new_guy.

hi
its too late , but useful for any one .
i solve the problem, in shelf one ez32 card exist but didnt intro in shelf and borad , clearly the ez32 card is spare one board .