Music on hold instead of ring back tone.

[enio.eltz]

Hi

Is it possible to have music on hold instead of RBT?
For example:

A set receives an external call, while it is dialing the extension number to do a blind transfer, external call listens to music on hold. When it is done the blind transfer, the external call listens to RBT. I would like to have music on hold instead of RBT.

Thanks.

[mustafa.ahmad]

try putting the MOH vg number in tone no. 25...
but i think it will be common for all the RBT in the system, so everytime the RBT is supposed to be played it will play MOH

[enio.eltz]

Hi Mustafa.ahmad

Yes, this would be a solution but in this case it will have MOH instead of RBT when we make a simple call between extension and it wouldn't be nice. If I had MOH instead of RBT for a simple call I will have more problems with end users.

Thanks a lot.