My Extension not running.

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rmhf

My Extension not running.

Post by rmhf »

Hello!
I'm having a problem to open "my extensions" in outlook 2007 OS win7, wend start outlook i receive this massage: "Due to a connection problem with the server, the omnitouch 8400 ICS extensions are unavailable"
I can connect to de server, telnet "server" 3595 or telnet "server" 443 or telnet "server" 80 with no error.
cavagnaro

Re: My Extension not running.

Post by cavagnaro »

Enable the traces and see what is the error. Be sure reverse DNS is working on that computer as well
rmhf

Re: My Extension not running.

Post by rmhf »

I find this in trace file:

01/09 12:56:12 Error MCD:F:MCDNotif_systemErrorMessageMemorisable -> System error in ' MCA:F:MCAAccess_analyseCR' [Msg: An internal error occured, the current action has been cancelled] [Info:] [ErrDesc / Num: / 0
01/09 12:56:12 Info MCD:F:MCDStat_memorizeLatestEvent [AppNum/EvtTyp/EvtLab] -> 0/SERVER/ERR_APP_UNKNOWN
01/09 12:56:12 Info (A) MCA:F:MCAAccess_analyseCR [MyAccess:Num/Desc->ExtensionError] -> -2/AppConn_ERR_APP_UNKNOWN->MACRet_Critical
01/09 12:56:12 Info (Invoke) MCA:F:MCAAccess_connect [Result] -> Critical{MACRet}-2
jasic
Member
Posts: 142
Joined: 14 Oct 2005 09:18

Re: My Extension not running.

Post by jasic »

Check with nslookup if your otuc is resolve forward and reverse. name to ip and ip to name
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