How to change Caller Id

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tomekand
Member
Posts: 15
Joined: 22 Apr 2013 06:38

How to change Caller Id

Post by tomekand »

Directory number is non DID.
When calling outsidde (PABX) identifies with Automated Attendant number. I would like to change it, for instance on secretary number.
I have tried to changed using Entities->Installaton No (ISDN) and Supplement Install No 9ISDN0 but with no positive results.
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murraya
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Posts: 900
Joined: 16 Oct 2007 02:35

Re: How to change Caller Id

Post by murraya »

you could try "private calling number". you just need to make sure that the NPD is set to allow the feature then put the number you require in the user.
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Murray

ACSE 10.0 corporate
ACSE 6.x IPT data
haroun
Senior Member
Posts: 1465
Joined: 29 Mar 2010 11:09

Re: How to change Caller Id

Post by haroun »

hi
as murraya said be insure that npd used for the trunk group allows the private number use(if unmarked , you should mark it)
and under user mark private numebr use and fill in the requested number
becarfull some carrier do not authorise such feature if the calling the id is not not in the did range
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