Transferring call duraiton problem

[harpoon_Z]

Dear alcatel gurus,

when I trace accounting of an external call transferred to another extension, I always see that call duariton is zero for answered and unanswered calls.
To do this test you can use "account -t" then "traced".Is not there any mistake about accounting logs and what is the solution???

thanks for your interests..


harpoon

[frank]

Can you copy a sample of the traces ?
Use account -smart instead of the -t option alone.
Thanks