CCAgent Popup on call release

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dvid9976
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Posts: 80
Joined: 28 Jul 2008 04:10

CCAgent Popup on call release

Post by dvid9976 »

hello

I have a customer that needs an URL to be open automatically when the Agent release the call.

I automatically thought on CCAgent on Agent's PC and provide them the SDK kit, but in SDK information / example could not find a "release call" method.

Have any of you any scenario like this (CCAgent or TSAPI based, does not matter to me)?

thank you very much in advance.

Best regards
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tgn
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Posts: 803
Joined: 30 Dec 2009 17:59
Location: Germany

Re: CCAgent Popup on call release

Post by tgn »

CCA has a scripting engine to call a url before/after a call. i've never used it, but i know it must be there (somewhere in the script editor). you don't need the mighty SDK.
regards...
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