Busy Calls

[wallacezammit]

Hi,

I have a system were an extension accepts only 1 call. Therefore if the extension is busy the 2nd call will be rejected and the caller will get the busy tone.

I would like to know if it is possible to get a report of these rejected calls? I tried to check but didn't manage. There is unanswered but unanswered means the call rang on the extension but wasn't answered.

Thanks
Wallace

[vad]

Call from your mobile phone to busy user. After (you know time, calling number) - check with accview command - present this ticket or not. And what the difference (may be waiting time=0)

[Zero]

Hi wallacezammit,

I believe there’s no way to produce such record as a representation in OmniVista4760 reports.



Regards,
Zero