4760 client v5.2 couldn't connect to pbx

zetor2000 · Post by **zetor2000** » 11 Mar 2015 10:06

Hi

I just installed 4760 client 5.2 to a windows 7 x64 enterprise pc.
We have no domain controller, so i modified the DNS suffix, and changed the proper workgroup settings. IP address is fixed for clients / servers in the network. I entered the server parameters in hosts file.
After the first startup, the client said that couldn't connect to server. I tried to enter the name of the server, later the ip address, but it can't connect.

Any idea?

Thanks

zetor2000 · Post by **zetor2000** » 11 Mar 2015 14:15

I forgot to mention, there is no firewall, no antivirus solution that could block the connection.
I can browse the server's shares, i can ping the server's IP / name, etc...

tgn · Post by **tgn** » 11 Mar 2015 18:43

Server and Client must be reachable each other by name (dns - fqdn). Maybe that's the problem?

Regards...

Post by **vad** » 12 Mar 2015 02:55

When you start Client application on server (not on client PC) - you have no problem (4760 works?)?

zetor2000 · Post by **zetor2000** » 12 Mar 2015 03:39

Vad: Yes, my 4760 server works perfect, i have 2-3 client pc, i have a license of maximum of 4 simultaneous connection.

tgn: I can connect to the server by typing its name, and i can connect to client from the server by typing its name. But this sessions are Windows remote desktop and file sharing services, I suppose the 4760 client has a different function...

haroun · Post by **haroun** » 12 Mar 2015 04:47

logs ?
client machine/system32/drivers /hosts
ip adress servername
ip adress servername.yourdomain.com

zetor2000 · Post by **zetor2000** » 12 Mar 2015 15:32

I modified the hosts file in the windows/system32/drivers/etc folder, and put a dns suffix to the computer name (because this network does not belongs to a domain), as i mentioned in the first post.
I have log file, but now i am at home, tomorrow i can post a log.

As far as i remember, the log file contains some info that a certificate is missing, or it is not correct.

zetor2000 · Post by **zetor2000** » 13 Mar 2015 08:09

Here is a log:

[2015-03-13 10:10:19,845] INFO [main] - MFRAME : ***************************
[2015-03-13 10:10:19,845] INFO [main] - MFRAME : ****** Client starting ***
[2015-03-13 10:10:19,845] INFO [main] - UTIL : Locale set by the application: hu HU
[2015-03-13 10:10:20,032] WARN [main] - NmdLdapConnection: Certificate is not available
[2015-03-13 10:10:20,048] FATAL [main] - MFRAME : Unable to get Web server URL
[2015-03-13 10:10:20,048] ERROR [main] - MFRAME : LDAP Communication error: cannot connect.
[2015-03-13 10:12:40,682] INFO [main] - MFRAME : ***************************
[2015-03-13 10:12:40,682] INFO [main] - MFRAME : ****** Client starting ***
[2015-03-13 10:12:40,697] INFO [main] - UTIL : Locale set by the application: hu HU
[2015-03-13 10:12:40,869] WARN [main] - NmdLdapConnection: Certificate is not available
[2015-03-13 10:12:40,885] FATAL [main] - MFRAME : Unable to get Web server URL
[2015-03-13 10:12:40,885] ERROR [main] - MFRAME : LDAP Communication error: cannot connect.
[2015-03-13 10:12:44,925] ERROR [AWT-EventQueue-0] - NmdLdapConnection: SSL Exception occurred : java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
[2015-03-13 10:12:44,941] INFO [AWT-EventQueue-0] - NmdLdapConnection: Creating trust store file, output stream...
[2015-03-13 10:12:44,956] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to hp4760:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2015-03-13 10:12:44,956] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to hp4760:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2015-03-13 10:12:49,075] ERROR [AWT-EventQueue-0] - NmdLdapConnection: SSL Exception occurred : java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
[2015-03-13 10:12:49,075] INFO [AWT-EventQueue-0] - NmdLdapConnection: Creating trust store file, output stream...
[2015-03-13 10:12:49,075] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to 10.1.32.2:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)
[2015-03-13 10:12:49,730] INFO [AWT-EventQueue-0] - NmdLdapConnection: LdapException Occurred in basicAnonymousLogin :: SSL connection to 10.1.32.2:636, java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)

zetor2000 · Post by **zetor2000** » 13 Mar 2015 08:14

I reinstalled my client pc, it runs a clean install of windows 7 x64 / enterprise, and nothing else. It recognises my pc (it is rather old). I installed the 4760 client, and tried to start the app, but the same thing happens...
I changed the PC to another (a different pc, but it is older than the previous -its components was recognised by windows 7 too) and the same thing happened...
Is it possible that my 4760 broken?

zetor2000 · Post by **zetor2000** » 16 Mar 2015 10:53

I reinstalled the second pc, the oldest one with windows xp, and it runs 4760 client smoothly... I think i give up...

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