Error: IPC Chorus err: appli CALLHANDLING oper 6 err -7

[Eng Ayoop]

Hi,

When I try to open Accounting (OR Accounting Cost) under Applications in Alcatel 8870, I get this error [Get \PBX_name\Applications::1\Accounting CHORUS error]

I have checked the incidents in the PBX and found that we get this error:

#incvisu -t 100 | grep 2663
20/10/15 22:24:32 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:25:53 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:26:22 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:28:42 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:30:41 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:36:45 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:38:21 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:40:32 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:53:19 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 22:53:46 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 23:07:27 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 23:07:57 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 23:19:54 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
20/10/15 23:23:49 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 00:00:03 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 00:00:27 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 00:03:10 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 03:03:34 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CMISE oper 9 err -8
21/10/15 05:48:06 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 05:48:36 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 06:19:51 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 07:11:34 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 07:42:51 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 08:02:54 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 08:07:43 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7
21/10/15 08:09:19 001020M|---/--/-/---|=0:2663=IPC Chorus err: appli CALLHANDLING oper 6 err -7

Regards,
Ayoop

[haroun]

can you perform a bascul if duplicated or restart the system ?

[Eng Ayoop]

Yes, it is duplicated, but not easy to perform a bascul since it is a PBX node for a platform and needs a lot of procedures before I do that.