CMISE reject: [PCX] Authentication Failure

Zero

Re: CMISE reject: [PCX] Authentication Failure

Post by Zero »

Hi ranjithvkumar,

I am not certain about this but you may give a try the following command related to CMISE Reject: [PCX] Authentication Failure.

PROCEDURES:
1. telnet OXE
2. mao off
3. multitool SECURITY_ACCESS
4. select option [10] – Security Access Reinitialisation
5. select option [0] – Exit
6. mao on

Should you have CCS agents, kindly logged-out before performing the steps.



Thanks & regards,
Zero
ranjithvkumar

Re: CMISE reject: [PCX] Authentication Failure

Post by ranjithvkumar »

May i know where i cant find ldif in OXE ?
ranjithvkumar

Re: CMISE reject: [PCX] Authentication Failure

Post by ranjithvkumar »

Hi Zero,

Thanks for you steps to help me. but what you mean by CCS agents ? Sorry i am new to the system.
cavagnaro

Re: CMISE reject: [PCX] Authentication Failure

Post by cavagnaro »

if you have CCD agents, call center, they need to logoff first
ranjithvkumar

Re: CMISE reject: [PCX] Authentication Failure

Post by ranjithvkumar »

Zero wrote:Hi ranjithvkumar,

I am not certain about this but you may give a try the following command related to CMISE Reject: [PCX] Authentication Failure.

PROCEDURES:
1. telnet OXE
2. mao off
3. multitool SECURITY_ACCESS
4. select option [10] – Security Access Reinitialisation
5. select option [0] – Exit
6. mao on

Should you have CCS agents, kindly logged-out before performing the steps.



Thanks & regards,
Zero
Hello Zero,

Thanks a lot for your help.

Your steps solved my problem.

With best regards,
Ranjith
fabrizm

Re: CMISE reject: [PCX] Authentication Failure

Post by fabrizm »

Zero wrote:Hi ranjithvkumar,

I am not certain about this but you may give a try the following command related to CMISE Reject: [PCX] Authentication Failure.

PROCEDURES:
1. telnet OXE
2. mao off
3. multitool SECURITY_ACCESS
4. select option [10] – Security Access Reinitialisation
5. select option [0] – Exit
6. mao on

Should you have CCS agents, kindly logged-out before performing the steps.



Thanks & regards,
Zero

thankyou,
this was usefull also for me
Post Reply

Return to “4760”