Forward identification

[omarsoto]

Hi, i have an OXE in R10.1.1. Can i change the call identification in a forward call? I explain it. I have an extension that is forward to a mobile, when i receive a forwarded call in the mobile the call identification number is the direct number of the forwarded extension, i want that the number display in the mobile will be the original calling number not the forwarded calling number.

Regards.

[cavagnaro]

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Short answer: Depends on your carrier

[omarsoto]

Hi cavagnaro, I know that there are a parameter where we can say witch identification i send to the carrier but a don't know where is. Then, of course, the carrier should acept this number. In a t3 traces i see that i send the forwarded number not the original number.

[omarsoto]

Hi cavagnaro. In a t3 trace i see that i send to the carrier the forward number not the original number, i know there is a parameter to modified this but i don't know where.

regards

[vad]

System/ other system/ external signaling param. - item "NPD for external forward".

In additional for external calls (when calling user - external) - you can play with "Call diversion" feature.

[omarsoto]

THX vad.

[Recoil]

Hello Vad,

What value should the "NDP for external forward" be set to?

[tgn]

the number of npd that you configured for external forwards.

regards...

[Recoil]

OK I now just discovered the attribute help in the right hand pane of the 8770 NPD Numbering Plan Discription OK got it so if dialing 0 for external calls change the "NPD for external forwards" to 0 and the callers ID should be passed on when forwarding externally.

Many thanks VAD & tgn.