Meet me conference with DISA service

[johnson_tiam]

Dear AlcatelUnleashers,

Since DISA parameters is in mgr > systems > go down hierarchy > other system parameters > ....,
so i think it would be better if i put my topic to discuss here in this category.

i use meet me conference feature combined with DISA service at my office.
do you guys know or have any experience whether there's any time limitation for it?
since we always get automatic disconnection from the conference when reaching one hour mark.

any input or comment are welcome.
please share with me
many thanks

best regards,
Johnson

[johnson_tiam]

I forgot to mention that we are using M2 ACT Crystal Hardware with the following software release:

R10.1.1-j2.603-25-a-ii-c7s2
Business identification: R10.1.1
Release:
DELIVERY j2.603
Patch identification: 25
Dynamic patch identification: a

Best Regards,
Johnson

[vad]

If you have just incoming call - usual, not meet me conference - you have the same limitation?
If you have ISDN - make "t3" trace - you can understand disconnect from operator or OXE site.

[johnson_tiam]

oh ok sir.
yes, we are using ISDN trunk.

but you never heard or experience the same sir?
we'll try to take the t3 trace.
thank you

best regards,
Johnson

[vad]

In my practise was some cases when external connection was limited. But in all cases limitation was programmed - on outgoing site or operator network.
Exist timer 78 - but this timer used in case - when only one trunk in conference (and as I remember - by default 600=1 min)

[johnson_tiam]

ok sir.
thanks a lot.
we'll try the t3 trace then.

best regards,
Johnson

[johnson_tiam]

hi sir,

i have the t3 log already, when the issue reproduced.
please help me to check whether the disconnection is from provider or OXE?
many thanks

best regards,
johnson

[johnson_tiam]

Hi sir,

to answer your enquiry:
If you have just incoming call - usual, not meet me conference - you have the same limitation?
>>> no, we don't. i've try it for two hours and the call still connected.

also i have try meet me internally between OXE extension, no problem also.
only when we try it from/to external number then it reproduced.

or perhaps it is DISA limitations?

Best Regards,
Johnson

[sadim]

Hi
It is OXE that is hanging up the call.
Check system timer 85. You can change it to a lower value just make the test. If call is disconnect after that time, change it to the diserable value.

Regards

[johnson_tiam]

my value for timer 85 is 32650
so it's 3265 seconds about 54.4 minutes.

lower the value? instead of increasing it?
what is that value for sir?

many thanks,
johnson