Hi,
We are having Alcatel OXE integrated with Cisco CUCM through SIP Trunk and SIP External Gateway. I have the following scenario issue facing in call forwarding.
Alcatel extension A is forwarded to another Alcatel extension B. When Cisco Extension C calls Alcatel Extension A, the call doesn't go through and the call disconnects. But within Alcatel system it's working fine. When Alcatel extension calls Cisco extension forwarded to another Cisco extension the call is working.
Please appreciate support to resolve the issue. Please feel free to contact me for any queries.
Thanks and Regards
Thanzeel Shajahan
Call Forwarding not working
Re: Call Forwarding not working
Found it! It cannot work because you didn't have anything configured. I suggest this because you did not post anything of your configuration.
If i am wrong... write something down here of your configuration.
regards...
--- back to basics... focus your eyes on the essential things... ---
If i am wrong... write something down here of your configuration.
regards...
--- back to basics... focus your eyes on the essential things... ---
--- back to basics... focus your eyes to the essential things... ---
-
thanzeel
Re: Call Forwarding not working
I have configured ABCF SIP Trunk group. And created SIP External gateway to all the CUCM servers.
Do let me know if you require any further configuration details. I can get it for you
Do let me know if you require any further configuration details. I can get it for you
Call Forwarding not working
yes please.
post config of:
sip trunk group
sip external gateway
network routing table
also post a sip trace (motortrace 3; traced)
regards...
--- back to basics... focus your eyes on the essential things... ---
post config of:
sip trunk group
sip external gateway
network routing table
also post a sip trace (motortrace 3; traced)
regards...
--- back to basics... focus your eyes on the essential things... ---
--- back to basics... focus your eyes to the essential things... ---
-
thanzeel
Re: Call Forwarding not working
Ok.. tomorrow morning I'll post it.. Thanks for the response.
-
samet1
Re: Call Forwarding not working
if you change trunk type from ABC-F to ISDN ALL COUNTRY It can work
-
thanzeel
Re: Call Forwarding not working
Call Scenario:
Alcatel Ext A: 825997
Alcatel Ext B: 854824
Cisco Ext : 825990
Alcatel Ext A forwarded to Ext B. Cisco Calls ext A and call fails. Traces attached.
Trunk Configuration:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Trunk Group ID : 198 │
│ │
│ Trunk Group Type + T2 │
│ Trunk Group Name : ---------- │
│ UTF-8 Trunk Group Name : --------------------------------------- │
│ Number Compatible With : -1 │
│ Remote Network : 7 │
│ Shared Trunk Group + False │
│ Special Services + Nothing │
│ Node number : 1 │
│ Transcom Trunk Group + False │
│ Auto.reserv.by Attendant + False │
│ Overflow trunk group No. : -1 │
│ Tone on seizure + False │
│ Private Trunk Group + False │
│ Q931 Signal variant + ABC-F │
│ SS7 Signal variant + No variant │
│ Number Of Digits To Send : 0 │
│ Channel selection type + Quantified │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Channel selection type + Quantified │
│ Auto.DTMF dialing on outgoing call + YES │
│ T2 Specification + SIP │
│ Homogenous network for direct RTP + NO │
│ Public Network COS : 31 │
│ DID transcoding + False │
│ Can support UUS in SETUP + True │
│ Associated Ext SIP gateway : -1 │
│ │
│ Implicit Priority │
│ │
│ Activation mode : 0 │
│ Priority Level : 0 │
│ │
│ Preempter + NO │
│ Incoming calls Restriction COS : 10 │
│ Outgoing calls Restriction COS : 10 │
│ Callee number mpt1343 + NO │
│ Overlap dialing + YES │
│ Call diversion in ISDN + NO │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SIP Ext GW:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ SIP External Gateway ID : 7 │
│ │
│ Gateway Name : --------------------------------------- │
│ SIP Remote domain : 10.37.172.19 │
│ PCS IP Address : --------------------------------------- │
│ SIP Port Number : 5060 │
│ Transport type + TCP │
│ Belonging Domain : --------------------------------------- │
│ Registration ID : --------------------------------------- │
│ Registration ID P_Asserted + False │
│ Registration timer : 0 │
│ SIP Outbound Proxy : --------------------------------------- │
│ Supervision timer : 0 │
│ Trunk group number : 198 │
│ Pool Number : -1 │
│ Outgoing realm : --------------------------------------- │
│ Outgoing username : --------------------------------------- │
│ │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Outgoing Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ Incoming username : --------------------------------------- │
│ │
│ Incoming Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ RFC 3325 supported by the distant + True │
│ DNS type + DNS A │
│ SIP DNS1 IP Address : --------------------------------------- │
│ SIP DNS2 IP Address : --------------------------------------- │
│ SDP in 18x + True │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ Contact with IP address + False │
│ Dynamic Payload type for DTMF : 97 │
│ 100 REL for Outbound Calls + Supported │
│ 100 REL for Incoming Calls + Not Requested │
│ Gateway type + Standard type │
│ Re-Trans No. for REGISTER/OPTIONS : 2 │
│ P-Asserted-ID in Calling Number + False │
│ Trusted P-Asserted-ID header + True │
│ Diversion Info to provide via + History Info │
│ Outbound calls only + False │
│ SDP relay on Ext. Call Fwd + Default │
│ Trusted From header + False │
│ Support Re-invite without SDP + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Alcatel Ext A: 825997
Alcatel Ext B: 854824
Cisco Ext : 825990
Alcatel Ext A forwarded to Ext B. Cisco Calls ext A and call fails. Traces attached.
Trunk Configuration:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Trunk Group ID : 198 │
│ │
│ Trunk Group Type + T2 │
│ Trunk Group Name : ---------- │
│ UTF-8 Trunk Group Name : --------------------------------------- │
│ Number Compatible With : -1 │
│ Remote Network : 7 │
│ Shared Trunk Group + False │
│ Special Services + Nothing │
│ Node number : 1 │
│ Transcom Trunk Group + False │
│ Auto.reserv.by Attendant + False │
│ Overflow trunk group No. : -1 │
│ Tone on seizure + False │
│ Private Trunk Group + False │
│ Q931 Signal variant + ABC-F │
│ SS7 Signal variant + No variant │
│ Number Of Digits To Send : 0 │
│ Channel selection type + Quantified │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Channel selection type + Quantified │
│ Auto.DTMF dialing on outgoing call + YES │
│ T2 Specification + SIP │
│ Homogenous network for direct RTP + NO │
│ Public Network COS : 31 │
│ DID transcoding + False │
│ Can support UUS in SETUP + True │
│ Associated Ext SIP gateway : -1 │
│ │
│ Implicit Priority │
│ │
│ Activation mode : 0 │
│ Priority Level : 0 │
│ │
│ Preempter + NO │
│ Incoming calls Restriction COS : 10 │
│ Outgoing calls Restriction COS : 10 │
│ Callee number mpt1343 + NO │
│ Overlap dialing + YES │
│ Call diversion in ISDN + NO │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SIP Ext GW:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ SIP External Gateway ID : 7 │
│ │
│ Gateway Name : --------------------------------------- │
│ SIP Remote domain : 10.37.172.19 │
│ PCS IP Address : --------------------------------------- │
│ SIP Port Number : 5060 │
│ Transport type + TCP │
│ Belonging Domain : --------------------------------------- │
│ Registration ID : --------------------------------------- │
│ Registration ID P_Asserted + False │
│ Registration timer : 0 │
│ SIP Outbound Proxy : --------------------------------------- │
│ Supervision timer : 0 │
│ Trunk group number : 198 │
│ Pool Number : -1 │
│ Outgoing realm : --------------------------------------- │
│ Outgoing username : --------------------------------------- │
│ │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Outgoing Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ Incoming username : --------------------------------------- │
│ │
│ Incoming Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ RFC 3325 supported by the distant + True │
│ DNS type + DNS A │
│ SIP DNS1 IP Address : --------------------------------------- │
│ SIP DNS2 IP Address : --------------------------------------- │
│ SDP in 18x + True │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ Contact with IP address + False │
│ Dynamic Payload type for DTMF : 97 │
│ 100 REL for Outbound Calls + Supported │
│ 100 REL for Incoming Calls + Not Requested │
│ Gateway type + Standard type │
│ Re-Trans No. for REGISTER/OPTIONS : 2 │
│ P-Asserted-ID in Calling Number + False │
│ Trusted P-Asserted-ID header + True │
│ Diversion Info to provide via + History Info │
│ Outbound calls only + False │
│ SDP relay on Ext. Call Fwd + Default │
│ Trusted From header + False │
│ Support Re-invite without SDP + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
You do not have the required permissions to view the files attached to this post.
-
thanzeel
Re: Call Forwarding not working
Call Scenario:
Alcatel Ext A: 825997
Alcatel Ext B: 854824
Cisco Ext : 825990
Alcatel Ext A forwarded to Ext B. Cisco Calls ext A and call fails. Traces attached.
Trunk Configuration:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Trunk Group ID : 198 │
│ │
│ Trunk Group Type + T2 │
│ Trunk Group Name : ---------- │
│ UTF-8 Trunk Group Name : --------------------------------------- │
│ Number Compatible With : -1 │
│ Remote Network : 7 │
│ Shared Trunk Group + False │
│ Special Services + Nothing │
│ Node number : 1 │
│ Transcom Trunk Group + False │
│ Auto.reserv.by Attendant + False │
│ Overflow trunk group No. : -1 │
│ Tone on seizure + False │
│ Private Trunk Group + False │
│ Q931 Signal variant + ABC-F │
│ SS7 Signal variant + No variant │
│ Number Of Digits To Send : 0 │
│ Channel selection type + Quantified │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Channel selection type + Quantified │
│ Auto.DTMF dialing on outgoing call + YES │
│ T2 Specification + SIP │
│ Homogenous network for direct RTP + NO │
│ Public Network COS : 31 │
│ DID transcoding + False │
│ Can support UUS in SETUP + True │
│ Associated Ext SIP gateway : -1 │
│ │
│ Implicit Priority │
│ │
│ Activation mode : 0 │
│ Priority Level : 0 │
│ │
│ Preempter + NO │
│ Incoming calls Restriction COS : 10 │
│ Outgoing calls Restriction COS : 10 │
│ Callee number mpt1343 + NO │
│ Overlap dialing + YES │
│ Call diversion in ISDN + NO │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
Alcatel Ext A: 825997
Alcatel Ext B: 854824
Cisco Ext : 825990
Alcatel Ext A forwarded to Ext B. Cisco Calls ext A and call fails. Traces attached.
Trunk Configuration:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Trunk Group ID : 198 │
│ │
│ Trunk Group Type + T2 │
│ Trunk Group Name : ---------- │
│ UTF-8 Trunk Group Name : --------------------------------------- │
│ Number Compatible With : -1 │
│ Remote Network : 7 │
│ Shared Trunk Group + False │
│ Special Services + Nothing │
│ Node number : 1 │
│ Transcom Trunk Group + False │
│ Auto.reserv.by Attendant + False │
│ Overflow trunk group No. : -1 │
│ Tone on seizure + False │
│ Private Trunk Group + False │
│ Q931 Signal variant + ABC-F │
│ SS7 Signal variant + No variant │
│ Number Of Digits To Send : 0 │
│ Channel selection type + Quantified │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: Trunk Groups──────────────────────────────────────────────────┐
│ │
│ Channel selection type + Quantified │
│ Auto.DTMF dialing on outgoing call + YES │
│ T2 Specification + SIP │
│ Homogenous network for direct RTP + NO │
│ Public Network COS : 31 │
│ DID transcoding + False │
│ Can support UUS in SETUP + True │
│ Associated Ext SIP gateway : -1 │
│ │
│ Implicit Priority │
│ │
│ Activation mode : 0 │
│ Priority Level : 0 │
│ │
│ Preempter + NO │
│ Incoming calls Restriction COS : 10 │
│ Outgoing calls Restriction COS : 10 │
│ Callee number mpt1343 + NO │
│ Overlap dialing + YES │
│ Call diversion in ISDN + NO │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
You do not have the required permissions to view the files attached to this post.
-
thanzeel
Re: Call Forwarding not working
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SIP Ext GW:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ SIP External Gateway ID : 7 │
│ │
│ Gateway Name : --------------------------------------- │
│ SIP Remote domain : 10.37.172.19 │
│ PCS IP Address : --------------------------------------- │
│ SIP Port Number : 5060 │
│ Transport type + TCP │
│ Belonging Domain : --------------------------------------- │
│ Registration ID : --------------------------------------- │
│ Registration ID P_Asserted + False │
│ Registration timer : 0 │
│ SIP Outbound Proxy : --------------------------------------- │
│ Supervision timer : 0 │
│ Trunk group number : 198 │
│ Pool Number : -1 │
│ Outgoing realm : --------------------------------------- │
│ Outgoing username : --------------------------------------- │
│ │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Outgoing Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ Incoming username : --------------------------------------- │
│ │
│ Incoming Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ RFC 3325 supported by the distant + True │
│ DNS type + DNS A │
│ SIP DNS1 IP Address : --------------------------------------- │
│ SIP DNS2 IP Address : --------------------------------------- │
│ SDP in 18x + True │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ Contact with IP address + False │
│ Dynamic Payload type for DTMF : 97 │
│ 100 REL for Outbound Calls + Supported │
│ 100 REL for Incoming Calls + Not Requested │
│ Gateway type + Standard type │
│ Re-Trans No. for REGISTER/OPTIONS : 2 │
│ P-Asserted-ID in Calling Number + False │
│ Trusted P-Asserted-ID header + True │
│ Diversion Info to provide via + History Info │
│ Outbound calls only + False │
│ SDP relay on Ext. Call Fwd + Default │
│ Trusted From header + False │
│ Support Re-invite without SDP + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SIP Ext GW:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ SIP External Gateway ID : 7 │
│ │
│ Gateway Name : --------------------------------------- │
│ SIP Remote domain : 10.37.172.19 │
│ PCS IP Address : --------------------------------------- │
│ SIP Port Number : 5060 │
│ Transport type + TCP │
│ Belonging Domain : --------------------------------------- │
│ Registration ID : --------------------------------------- │
│ Registration ID P_Asserted + False │
│ Registration timer : 0 │
│ SIP Outbound Proxy : --------------------------------------- │
│ Supervision timer : 0 │
│ Trunk group number : 198 │
│ Pool Number : -1 │
│ Outgoing realm : --------------------------------------- │
│ Outgoing username : --------------------------------------- │
│ │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Outgoing Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ Incoming username : --------------------------------------- │
│ │
│ Incoming Password : -------------------- │
│ Confirm : -------------------- │
│ │
│ RFC 3325 supported by the distant + True │
│ DNS type + DNS A │
│ SIP DNS1 IP Address : --------------------------------------- │
│ SIP DNS2 IP Address : --------------------------------------- │
│ SDP in 18x + True │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: SIP Ext Gateway───────────────────────────────────────────────┐
│ │
│ Minimal authentication method + SIP None │
│ INFO method for remote extension + False │
│ Send only trunk group algo + False │
│ To EMS + False │
│ SRTP + RTP only │
│ Routing Application + False │
│ Ignore inactive/black hole + False │
│ Contact with IP address + False │
│ Dynamic Payload type for DTMF : 97 │
│ 100 REL for Outbound Calls + Supported │
│ 100 REL for Incoming Calls + Not Requested │
│ Gateway type + Standard type │
│ Re-Trans No. for REGISTER/OPTIONS : 2 │
│ P-Asserted-ID in Calling Number + False │
│ Trusted P-Asserted-ID header + True │
│ Diversion Info to provide via + History Info │
│ Outbound calls only + False │
│ SDP relay on Ext. Call Fwd + Default │
│ Trusted From header + False │
│ Support Re-invite without SDP + False │
│ │
└──────────────────────────────────────────────────────────────────────────────┘
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
-
thanzeel
Re: Call Forwarding not working
Network Routing Table
┌─Review/Modify: Network Routing Table───────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ Network Number : 7 │
│ │
│ Rank of First Digit to be Sent : 1 │
│ Incoming identification prefix : -------- │
│ Protocol Type + ABC_F │
│ Numbering Plan Descriptor ID : 11 │
│ ARS Route list : 0 │
│ Schedule number : -1 │
│ ATM Address ID : -1 │
│ Network call prefix : -------- │
│ City/Town Name : -------------------- │
│ Send City/Town Name + False │
│ Associated Ext SIP gateway : 7 │
│ Enable UTF8 name sending + True │
│ │
└────────────────────────────────────────────────────────────────────┘
┌─Review/Modify: Network Routing Table───────────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ Network Number : 7 │
│ │
│ Rank of First Digit to be Sent : 1 │
│ Incoming identification prefix : -------- │
│ Protocol Type + ABC_F │
│ Numbering Plan Descriptor ID : 11 │
│ ARS Route list : 0 │
│ Schedule number : -1 │
│ ATM Address ID : -1 │
│ Network call prefix : -------- │
│ City/Town Name : -------------------- │
│ Send City/Town Name + False │
│ Associated Ext SIP gateway : 7 │
│ Enable UTF8 name sending + True │
│ │
└────────────────────────────────────────────────────────────────────┘
