Abort Transfer Call 4019 and 4039

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hehe001

Abort Transfer Call 4019 and 4039

Post by hehe001 »

Hello,

As far as i know to transfer call using 4019 and 4039 is simply press the destination extension.
How about :
1. abort the call that being transferred?
2. to configure : if the destination extension not answer the call than automatically return the call.

thanks
cavagnaro

Re: Abort Transfer Call 4019 and 4039

Post by cavagnaro »

Abort? You do consult call first, then transfer. So you "abort" at the consultation phase.


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hehe001

Re: Abort Transfer Call 4019 and 4039

Post by hehe001 »

example, there is incoming call to extension 100, then the call is transferred to 200. after 5 rings, how to cancel the transfer from 100 to let the person in 100 can talk to the caller?
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Re: Abort Transfer Call 4019 and 4039

Post by tot3nkopf »

You are talking about one step transfer (unsupervised) - shoot an forget.
You can make two steps transfer (supervised) --> call he number, wait for he/she to pick up then transfer. If 500 does not pick up you can end the enquiry and talk to the caller.
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