Calling Number not send by Service Provider

[FrançoisB]

Hello,

The calling number do appear correctly in ISDN traces but Service Provider replies by sending an error message and the calling number is not send to the destination :

______________________________________________________________________________
| (173458:000005) 1336: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 60 desti: 0 source: 15 cryst: 7 cpl: 9 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 6e
|______________________________________________________________________________
|
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| [9e] Non-locking shift. codeset : 6
| IE:[24] MOD_FNCT_USAGER (l=1) 80
| IE:[6c] CALLING_NUMBER (l=11) -> 01 81 Num : 233883418
| IE:[70] CALLED_NUMBER (l=11) -> 81 Num : 0698240673
| IE:[7d] HLC (l=2) 91 81
| IE:[7e] USER_USER (l=1) 04
| [a1] Sending complete
|______________________________________________________________________________

______________________________________________________________________________
| (173460:000007) Concatenated-Physical-Event :
| long: 26 desti: 0 source: 0 cryst: 7 cpl: 9 us: 0 term: 1 type a5
| tei: 0 >>>> message received : STATUS [7d] Call ref : ee
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=4) 82 e3 9e 24 -> [e3]
| INFORMATION ELEMENT NON-EXISTENT OR NOT IMPLEMENTED
| IE:[14] CALL_STATE (l=1) 01
|______________________________________________________________________________

______________________________________________________________________________
| (173463:000008) Concatenated-Physical-Event :
| long: 20 desti: 0 source: 0 cryst: 7 cpl: 9 us: 0 term: 1 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : ee
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=1) 8a -> T0/S0 : B2 channel exclusive
|______________________________________________________________________________

______________________________________________________________________________
| (173502:000009) Concatenated-Physical-Event :
| long: 21 desti: 0 source: 0 cryst: 7 cpl: 9 us: 0 term: 1 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : ee
|______________________________________________________________________________
|
| IE:[1e] PROGRESS_ID (l=2) 84 88
|______________________________________________________________________________

______________________________________________________________________________
| (173553:000010) Concatenated-Physical-Event :
| long: 24 desti: 0 source: 0 cryst: 7 cpl: 9 us: 0 term: 1 type a5
| tei: 0 >>>> message received : CONNECT (07) Call ref : ee
|______________________________________________________________________________
|
| IE:[29] DATE (l=5) -> date : 04 / 11 / 16 16:52
|______________________________________________________________________________

______________________________________________________________________________
| (173727:000011) 1336: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 21 desti: 0 source: 15 cryst: 7 cpl: 9 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 6e
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 87 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (173728:000012) Concatenated-Physical-Event :
| long: 17 desti: 0 source: 0 cryst: 7 cpl: 9 us: 0 term: 1 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : ee
|______________________________________________________________________________

______________________________________________________________________________
| (173728:000013) 1336: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 21 desti: 0 source: 15 cryst: 7 cpl: 9 us: 8 term: 1 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 6e
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 87 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

Thanks for your help

[vad]

Ask provider - what is the problem exactly. May be your PBX need to send CALLING NUMBER as national (change NPD - NPI/TONE - ISDN National instead of ISDN Unknown).
In this case your PBX will send CALLING_NUMBER (l=11) -> 21 81 Num : ..... instead of CALLING_NUMBER (l=11) -> 01 81 Num : .....

[alex]

| [9e] Non-locking shift. codeset : 6
| IE:[24] MOD_FNCT_USAGER (l=1) 80

Which ISDN variant is configured on your side and which one is used by provider?

[FrançoisB]

Thank you for your repplies.

| [9e] Non-locking shift. codeset : 6
| IE:[24] MOD_FNCT_USAGER (l=1) 80

Which ISDN variant is configured on your side and which one is used by provider?

I've try both "RNIS France" and "RNIS All countries" and the result is the same.

[alex]

I've try both "RNIS France" and "RNIS All countries" and the result is the same.

Are you sure that you tried "ISDN all countries"? Because there is no IE 0x24 (IE:[24] MOD_FNCT_USAGER) in EDSS1. Also codeset 6 is very rare.

[haroun]

and what about the assoiated NPD ? natioanl or private user, may be your're asking for an unavailable service ,DDO is working well? mean installation N°+DID are correctly sent or inst N° + extension instead .