cant call from OXE to OXO SIP

Xero · Post by **Xero** » 13 Jan 2010 09:17

Hi guys,

I have carefully done my SIP configuration on both OXE and OXO, and I am successful in making a call from OXO to OXE, but while calling from OXE the extension at OXO rings but as soon as I pick up the call the call is released,see below for the trace of call from OXE to OXO, need help from all the indegenius guys.

Thankyou in advance

banfield · Post by **banfield** » 13 Jan 2010 16:30

Could you please add the OXE configuration ? Have done the I insert in the ARS for the outgoing trunkgrp to OXE?

Xero · Post by **Xero** » 13 Jan 2010 23:49

I havent used ARS for outgoing trunk groups, I have just used routing number prefix as I think there is no need for ARS, what do u say?

berty · Post by **berty** » 14 Jan 2010 00:55

Unfortunately it looks like an Oxo problem.
In the SIP trace, you can see that user 1199 on the Oxe is calling 336 on the Oxo. After the ringing message, the Oxo sends:

Code: Select all

1263382239 -> RECEIVE MESSAGE FROM NETWORK (10.68.0.101:50195 [UDP])
----------------------utf8-----------------------
SIP/2.0 480 Temporarily not available
Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, PRACK, REFER, NOTIFY
User-Agent: OxO_GW_600/017.002

You will need to look at the Oxo side, I think. (Assuming the called number etc is correct).
I know very little about Poxo's sorry, so I can't offer any assistance.

Xero · Post by **Xero** » 14 Jan 2010 11:33

yes i have dialled extension 336 at oxo, and the extension rings, but as soon as we pick the phone the line is released and this incident is shown

Xero · Post by **Xero** » 15 Jan 2010 22:07

Guys please help, waiting for your response

Xero · Post by **Xero** » 18 Jan 2010 06:05

anybody home?????

benny · Post by **benny** » 18 Jan 2010 06:16

Maybe nobody has the answer?

Pushing the thread like this is not very well seen.

If this is an urgent issue for you, I recommend to contact the Alcatel-Lucent official support.

-benny

ccube · Post by **ccube** » 28 Feb 2010 18:55

Hello Xero. Can you please send me the configuration you made on your OXE? I was able to make OXE to OXO calls recently in my LAB. I did not encountered the issue that you mentioned. Please send me the OXE's config and I would gladly help you.

Xero · Post by **Xero** » 04 Mar 2010 02:04

CCUBE thanks alot, but the call was transfered to my senior engr. therefore I am out of that project