Listing the Incoming Call Telephone Number

Post Reply
Peter Seed

Listing the Incoming Call Telephone Number

Post by Peter Seed »

I am very new to this and need to produce a report by extension which, for incoming external calls, gives the number of the caller.

I can see how to get the number of calls etc. but can't find where/if the number called from is held.

Thanks
User avatar
oldboy
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 902
Joined: 25 Aug 2005 18:24

Post by oldboy »

You need to make sure that incoming calls are turned on in Applications/accounting and then you should be able to create reports on incoming calls.
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3856
Joined: 23 Sep 2004 06:47

Post by vad »

If you have outgoing call - calling user=internal set, called number=called number.
For incoming call - extention or charged user=internal set, called number=external calling number (who made a call).
Peter Seed

Post by Peter Seed »

:D Thanks very much. Problem solved!
Post Reply

Return to “OmniVista 4760”