Alcatel Unleashed

I'm making demo lab for customer with OTUC r4 uder linux. server, preinstall and postinstall conditions meets alcatel requirements. we got trial keys from businesspartner site:
after installation launch audit of license - none is allowed??? i have some checks previuosly with trial key uder OTUC r3 - they work, so i have some experience with setting up keys for flexlm. But now - KO!
trial key non empty, but there missed line about OTUC release. I compare alcotuc.lic from r3 and r4 - difference is in this line.
Is here expert for OTUC? please, can you explain - is it necessary to have this string in license file to start OTUC work...

What does the FLEXlm log indicates?
/opt/FLEXlm/lmlog.log

Post it here and we'll see.
Also post your license here and your hostname and MAC Address

cavagnaro wrote:What does the FLEXlm log indicates?
/opt/FLEXlm/lmlog.log
where is no such file in this path, search with @whereis lmlog.log@ gives no result...
Post it here and we'll see.
Also post your license here and your hostname and MAC Address

exact content of recieved file:
SERVER this_host ANY
VENDOR ALCFIRM
FEATURE NUMBERTTSLANGUAGES ALCFIRM 1.0 permanent 1 SIGN="037D 95F9 \
7E1D AFD4 F4A6 9B11 5A17 33A1 A16D F3E9 2800 8509 85C2 DE1D \
D7B4 323D 0474 2C07 6640 F0E5 26B6"
FEATURE DASHBOARD ALCFIRM 1.0 31-mar-2007 10 SIGN="00A7 E90E A2A6 \
CE0E 2C4D 7ADC 057B 30D0 E3FB 72A3 8903 50A6 837A E3E2 71B2 \
8D42 869D 0A31 D7E2 1DF3 964A"
FEATURE MULTI_TERMINAL ALCFIRM 1.0 31-mar-2007 10 SIGN="029F FB03 \
ACE9 C14B 1DEA 0C2B 6395 B2C1 79F4 0F5B 6102 232C D31E 7068 \
F87B CDC1 BC20 254B D6AB DA14 8325"
FEATURE MYPHONE ALCFIRM 1.0 31-mar-2007 5 SIGN="0166 6832 1FFE E51B \
AC1A ECFC 0952 78AD F221 32C1 1101 76DF F2B8 CDF3 7A07 6375 \
455B 71BA C6AF 7D94 B423"
FEATURE MYPHONENOE ALCFIRM 1.0 31-mar-2007 5 SIGN="02C8 D165 EB48 \
06E8 753B 22C5 00EE 9060 BB69 0C56 C903 62BA FAE1 711A CF18 \
C203 AFD0 8C3E 335D B5A8 69C8"
FEATURE eCC_Framework ALCFIRM 1.0 31-mar-2007 1 SIGN="0214 1448 46EC \
27F9 0E4E 38AC DC86 4636 5FCB 807B 0702 660C 57C9 8BB7 D9F7 \
861C DA08 0BC5 2E19 4B3F D311"
FEATURE 4980SOFTPHONE ALCFIRM 1.0 01-jan-0 5 SIGN="02AF 6458 615C \
8B6D 6001 FD79 F2E1 3A2F 37F8 3ED9 8400 6410 ACDA 32E3 1549 \
D320 29D9 4CDB 260C A231 37B2"
FEATURE MYASSISTANT ALCFIRM 1.0 01-jan-0 5 SIGN="02CB 6F91 6C9F 1191 \
A22F CC58 B8E5 F2C6 33E5 1868 D500 1A3E 076C 059F 1547 AC49 \
636D 0C25 1FDA EE57 C00E"
FEATURE MYASSISTANTNOE ALCFIRM 1.0 01-jan-0 5 SIGN="025E 6E5D 0A44 \
86C4 B835 4722 D159 E8F9 C8AD E41F 9802 6F99 7658 6347 4355 \
7F1D 8A34 3DE5 5F13 CC1A 2859"
FEATURE MYMESSAGING ALCFIRM 1.0 01-jan-0 5 SIGN="0140 7C3B 7A55 C112 \
C5EA 706A 2FB3 BAB1 DDFF 5256 FD02 B535 54EB 1B92 A7CC 8DAE \
B424 5862 36EA 1EB1 20D2"
FEATURE MYMESSAGINGNOE ALCFIRM 1.0 01-jan-0 5 SIGN="0175 1A37 B92B \
1FFE 1CBA E08F 100F ACA5 851E DB84 9802 3ED2 F154 3093 6AB0 \
FE79 0E60 292F DBFD 494E AA10"
FEATURE API_Framework ALCFIRM 1.0 permanent 1 SIGN="0171 1D99 82BF \
1682 2C34 2E50 475B 9695 BB6F CC29 5D03 BDE8 51F9 C59F 2F62 \
AF9B 9CC1 6699 FA79 01E2 023E"
FEATURE MYASSISTANTAPI ALCFIRM 1.0 31-mar-2007 10 SIGN="026D C3C9 \
3C2E 2DD0 35DE 1DE3 1D34 ACD2 8CB8 AE96 BA00 06D9 5136 C77A \
5F58 1DB4 E200 F7C4 B9EB BA81 2319"
FEATURE MYMESSAGINGAPI ALCFIRM 1.0 31-mar-2007 10 SIGN="0285 F24A \
D394 64D2 50DB CB59 FC1B F286 05F0 57FE 9600 AE4B E1EC EECD \
83EB 1082 9B41 92D6 6CD1 C7CD BEE8"
FEATURE MYPHONEAPI ALCFIRM 1.0 31-mar-2007 10 SIGN="0029 45D3 6381 \
AED2 80DD 7D19 5AF5 6384 0459 1F80 9702 4DA6 57F6 7627 B6D9 \
38C0 93C5 AC13 92F2 8409 9E00"
FEATURE XMLIPTOUCH ALCFIRM 1.0 31-mar-2007 10 SIGN="00C4 B299 EDF2 \
25C3 0FD5 CBD1 B45E F499 4E0E C722 3B00 76B8 54AA F561 421F \
D898 D689 1608 0C91 E188 8CF0"
FEATURE XMLPBXMANAGEMENT ALCFIRM 1.0 31-mar-2007 5000 SIGN="0322 DBE4 \
AED9 7F51 9A4F 08FC DAE6 B798 A713 E188 4503 F9E6 AA25 5C11 \
8EB7 1147 71C5 ED9E DB61 9C7C 3BF7"
FEATURE XMLTELEPHONY ALCFIRM 1.0 31-mar-2007 10 SIGN="0372 B317 40C9 \
E38C 9BD0 E2BC DA63 0964 F8DD 5B94 C302 80FB 3595 9F75 D18F \
33B4 31B3 86DF DF68 1131 FD0F"
#
# NOTE: You can edit the hostname on the server line (1st arg),
# the port address on the server line (3rd arg), the path
# to the daemon on the daemon line (2nd arg), or any
# right-half of a string (b) of the form a=b where (a) is all
# lowercase. (For example, xxx in vendor_info="xxx" can be
# changed). Any other changes will invalidate this license.
#
# Alcatel PO : 000TRIAL11
# Partner PO : TRIAL FOR JANUARY 2007
# System ID : CPUTRIA
# Current Partner ID : 0000014126
# Current Partner Name : ALCATEL BUSINESS SYSTEMS
# End-user Informations :
# Requestor : Stephanie.DIETZ
# Generation date : Thursday, January 18, 2007 3:11:01 PM
# Actis/EQ Number :
#
# TRIAL KEY FOR JANUARY 2007
#
# file generated with motor version : 1, encrypt dll : 1.0.3.0

hostname: office-perm.intersyst.ru
MAC: 00:0d:61:78:01:7f

Well you MUST replace the line:

SERVER this_host ANY

with:

SERVER office-perm.intersyst.ru ANY

make sure that on the Linux box when you do:

host office-perm
and
host office-perm.intersyst.ru

both can resolve the name to ip ok, this should be working or you couldn't install OTUC on first place.

Regards

[root@otuc FlexLM]# ./lmstat -a
lmstat - Copyright (c) 1989-2004 by Macrovision Corporation. All rights reserved.
Flexible License Manager status on Fri 2/9/2007 11:28

License server status: 27000@otuc.office-perm.intersyst.ru
License file(s) on otuc.office-perm.intersyst.ru: /opt/Alcatel/FlexLM/alcotuc.lic:

otuc.office-perm.intersyst.ru: license server UP (MASTER) v9.5

Vendor daemon status (on otuc.office-perm.intersyst.ru):

ALCFIRM: UP v9.5

Feature usage info:

Users of NUMBERTTSLANGUAGES: (Total of 1 license issued; Total of 0 licenses in use)

Users of DASHBOARD: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of MULTI_TERMINAL: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of MYPHONE: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of MYPHONENOE: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of eCC_Framework: (Total of 1 license issued; Total of 0 licenses in use)

Users of 4980SOFTPHONE: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of MYASSISTANT: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of MYASSISTANTNOE: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of MYMESSAGING: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of MYMESSAGINGNOE: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of API_Framework: (Total of 1 license issued; Total of 0 licenses in use)

Users of MYASSISTANTAPI: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of MYMESSAGINGAPI: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of MYPHONEAPI: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of XMLIPTOUCH: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of XMLPBXMANAGEMENT: (Total of 5000 licenses issued; Total of 0 licenses in use)

Users of XMLTELEPHONY: (Total of 10 licenses issued; Total of 0 licenses in use)

[root@otuc FlexLM]#


this is what i see/// and still empty list in WebAdmin License Audit//// ... any idea???

Is your License Server Service well configured??

OTUC was installed in tutorial mode, license file located at path:

/opt/Alcatel/FlexLM/alcotuc.lic (you can see it in my posts)

in service manager was configured ip address of license server - (same machine with OTUC) and path to license file exactly same, as it shows in lmstat -a....

have you any test setup and check my license file?

OTUC start normally at first sight... but with warning on first page - wrong version license file and it cant start some applications because it found missed licenses.

we send request to alcatel tech support and ask them simply verify content of license file and reply was "you have no OTUC ACSE, so you have no right to ask question"
i'm ACSE 4635 and brand new ACIPS
that’s it baby ^( no complain.

If lmstat shows all ok then license is ok, the problem will be from License Server.
If you can't put a ticket ask your commercial area to request support, they will be able to help you.

Without a direct access to the box is hard to tell what can be happening

last news from my side.
i make an expirement: put instead of current key file an old demo keys from issued at august 2005. of cause most of keys where expiered... but after ./lmreread and restart of flexlmd service and launching audit now i have 5 lecenses for My Assistant, My Messaging and Softphone 4980. even possible create user for this applications... nothig has been done with OTUC server, i don't make any change in software.... just put good old keys form release 3 of OTUC.
after what, once again put current aclotuc.lic form BP and do same thing - ./lmreread and restart flexlmd. launch audit - and saw nothing - no available licenses for any application.
what's why i think what problem with key file....
of cause i can try My Assistant, Messaging and 4980 from old keys, but we want to see Teamwork and XML....

Teamwork is a different story. Even it's included on the license it's not used, TEamwork is a separated Server and need a separated licenses as well, one for the VMWare Virtual Machine and one for Teamwork itself.

Will try to make a OTUC4 box and see what happen with your license.
Weird that you say that a version 3 licenses work, they shouldn't.