Hello,
after a Mainboard change and new Licensfile there is no access to the OTUC Server. When I connect via Browswer an try to login with admin admin I get the error message wrong user or wrong password.
Checking the admin password with the ldap browser shows that the password is admin. We are using messaging with Exchange. No user are allowed to consult there mailbox. Evertime we try to open the mailbox we can her this message: your mailbox is locked.
does anybody has an Idea
kind regards mozi
after Mainboard change and new Licensfile no access
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cavagnaro
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mozi
I can't connect via http, so I'm not able to restore the Database.
I reinstalled the old License File to see if the Server recognize that there is the wrong MAC Adress. Yes, I can see in tzhe log files that then the wrong License is installed.
The service otucd staus command shows that everything is running:
[root@otuc ~]# service otucd status
Status PostgreSQL Server:
PostgreSQL Server (pid 3885) is [STARTED]
10.200.1.41/Configuration_server is [STARTED]
10.200.1.41/Mom_Broker is [STARTED]
10.200.1.41/Syslog_ng is [STARTED]
10.200.1.41/Apache_admin is [STARTED]
10.200.1.41/Back_End_DataBroker is [STARTED]
10.200.1.41/Component_Manager is [STARTED]
10.200.1.41/Tomcat_admin is [STARTED]
10.200.1.41/Apache_homepage is [STARTED]
10.200.1.41/Back_End_Fdt is [STARTED]
10.200.1.41/Back_End_Notif is [STARTED]
10.200.1.41/Back_End_NotifSaver is [STARTED]
10.200.1.41/Tomcat_homepage is [STARTED]
Status Alcatel Call Routing Server:
Alcatel Call Routing Service (pid 7597) is [STARTED]
Status Alcatel Universal Directory Access Server:
Alcatel Universal Directory Access Service (pid 7491) is [STARTED]
Status Alcatel Enhanced Communication Service:
Alcatel Enhanced Communication Service (pid 6863) is [STARTED]
Status Alcatel Supervision Agent:
Alcatel Supervision Agent (pid 6924) is [STARTED]
Status Alcatel Supervision Client:
Alcatel Supervision Client (pid 7022) is [STARTED]
Status Alcatel Integrated Messaging Server:
Alcatel Integrated Messaging Service (pid 6762) is [STARTED]
Status Alcatel Presentation server:
Alcatel Presentation server (pid 7101) is [STARTED]
Status Alcatel Media Server:
Media Server version 3.0-004.002
msa-launcher (pid 6664) is running... [ OK ]
sip-server (pid 7318) is running... [ OK ]
rms-launcher (pid 7324) is running... [ OK ]
rs-launcher (pid 7338) is running... [ OK ]
Status Tomcat Server:
Tomcat Server (pid 6220) is [STARTED]
Status Alcatel OmniPCX OTS Server:
tsad (PID 6091) wird ausgef++hrt...
Status Alcatel Acapi Server:
Checking A4400AlarmRcvr: [ OK ]
Checking Cmisd: [ OK ]
Checking ComServer: [ OK ]
Checking DaemonManager: [ OK ]
Checking GCSAdmin: [ OK ]
Checking GCSConfig: [ OK ]
Checking InternalAlarmRcvr: [ OK ]
Checking NotificationProxy: [ OK ]
Checking slapd: [ OK ]
Status Alcatel Data Access Server:
Alcatel Data Access Server (pid 5944) is [STARTED]
Status Flexlm Server:
FlexLM Service (pid 4080) is [STARTED]
Status Sybase Server:
Sybase Server (pid 3998) is [STARTED]
Status Openldap Server:
OpenLDAP Server (pid 3939) is [STARTED]
[root@otuc ~]#
So what can I do? Do I have to reinstall the Server?
I reinstalled the old License File to see if the Server recognize that there is the wrong MAC Adress. Yes, I can see in tzhe log files that then the wrong License is installed.
The service otucd staus command shows that everything is running:
[root@otuc ~]# service otucd status
Status PostgreSQL Server:
PostgreSQL Server (pid 3885) is [STARTED]
10.200.1.41/Configuration_server is [STARTED]
10.200.1.41/Mom_Broker is [STARTED]
10.200.1.41/Syslog_ng is [STARTED]
10.200.1.41/Apache_admin is [STARTED]
10.200.1.41/Back_End_DataBroker is [STARTED]
10.200.1.41/Component_Manager is [STARTED]
10.200.1.41/Tomcat_admin is [STARTED]
10.200.1.41/Apache_homepage is [STARTED]
10.200.1.41/Back_End_Fdt is [STARTED]
10.200.1.41/Back_End_Notif is [STARTED]
10.200.1.41/Back_End_NotifSaver is [STARTED]
10.200.1.41/Tomcat_homepage is [STARTED]
Status Alcatel Call Routing Server:
Alcatel Call Routing Service (pid 7597) is [STARTED]
Status Alcatel Universal Directory Access Server:
Alcatel Universal Directory Access Service (pid 7491) is [STARTED]
Status Alcatel Enhanced Communication Service:
Alcatel Enhanced Communication Service (pid 6863) is [STARTED]
Status Alcatel Supervision Agent:
Alcatel Supervision Agent (pid 6924) is [STARTED]
Status Alcatel Supervision Client:
Alcatel Supervision Client (pid 7022) is [STARTED]
Status Alcatel Integrated Messaging Server:
Alcatel Integrated Messaging Service (pid 6762) is [STARTED]
Status Alcatel Presentation server:
Alcatel Presentation server (pid 7101) is [STARTED]
Status Alcatel Media Server:
Media Server version 3.0-004.002
msa-launcher (pid 6664) is running... [ OK ]
sip-server (pid 7318) is running... [ OK ]
rms-launcher (pid 7324) is running... [ OK ]
rs-launcher (pid 7338) is running... [ OK ]
Status Tomcat Server:
Tomcat Server (pid 6220) is [STARTED]
Status Alcatel OmniPCX OTS Server:
tsad (PID 6091) wird ausgef++hrt...
Status Alcatel Acapi Server:
Checking A4400AlarmRcvr: [ OK ]
Checking Cmisd: [ OK ]
Checking ComServer: [ OK ]
Checking DaemonManager: [ OK ]
Checking GCSAdmin: [ OK ]
Checking GCSConfig: [ OK ]
Checking InternalAlarmRcvr: [ OK ]
Checking NotificationProxy: [ OK ]
Checking slapd: [ OK ]
Status Alcatel Data Access Server:
Alcatel Data Access Server (pid 5944) is [STARTED]
Status Flexlm Server:
FlexLM Service (pid 4080) is [STARTED]
Status Sybase Server:
Sybase Server (pid 3998) is [STARTED]
Status Openldap Server:
OpenLDAP Server (pid 3939) is [STARTED]
[root@otuc ~]#
So what can I do? Do I have to reinstall the Server?
-
cavagnaro
Wrong MAC Address? Why? Was your network card integrated?
if you go to: http://otuc:8083 do you see anything? You should see Alcatel Omnitouch Unified Messaging banner.
Has the ethernet interface changed it's name? From eth0 to eth1 maybe?
If you do a port trace which ports answers you?
if you go to: http://otuc:8083 do you see anything? You should see Alcatel Omnitouch Unified Messaging banner.
Has the ethernet interface changed it's name? From eth0 to eth1 maybe?
If you do a port trace which ports answers you?
-
mozi
-
cavagnaro
