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4037 IP Phone with R9.1
Posted: 20 Dec 2010 16:33
by olhu67
Hello everybody,
I have an OXE R9.1 with some 4037 sets.
Audio quality is very bad and sometimes IP phone resets.
That's why i would like to know if 4037 set is always supported with R9.1 ?
If yes, could someone tell me how to check TSCIP version currently used.
Thanks in advance for your time.
Olivier
Re: 4037 IP Phone with R9.1
Posted: 21 Dec 2010 02:57
by alex
olhu67 wrote:... i would like to know if 4037 set is always supported with R9.1 ?
Sure it is supported in R9.1.
olhu67 wrote:... could someone tell me how to check TSCIP version currently used.
"ippstat" is very useful command. Check menu 14 - Ip Phone download menu.
Re: 4037 IP Phone with R9.1
Posted: 21 Dec 2010 06:47
by olhu67
Many thanks alex.
Did you know where and how i can found the reset cause of such kind of sets ? Using incvisu i saw nothing for 4037 sets. Is there something similar as for IP touch sets ("Ip touch reset cause" using ippstat) ?
Thanks for your help.
Re: 4037 IP Phone with R9.1
Posted: 22 Dec 2010 03:16
by alex
olhu67 wrote:Is there something similar as for IP touch sets ("Ip touch reset cause" using ippstat) ?
"telnet" to eReflex, and run
"defense 99" command.It shows last 100 resets reasons.
Re: 4037 IP Phone with R9.1
Posted: 22 Dec 2010 07:13
by olhu67
"defence 99" command is working fine.
Have a nice day,
Thks.