0426=IPTOUCH terminal reset 39

[dryhouse]

Hi guys,

Someone knows that means the cause 39? Incinfo says nothing...


Best regards.

[enio.eltz]

Hi

New VLAN update in LLDP.

Regards.

Incident number : 426 Impacted element : Dhs3Terminal Incident severity : Warning
Network indicator : 3 Event type : 4 Probable cause : Unknown

IPTOUCH terminal reset P1

P1 : Reset cause
P2 : Crystal number of the signaling board (optional)
P3 : Board number of the signaling board (optional)
P4 : Ethernet Address (if any)
P5 : Call number of set if possible
Incident Format : P1,(P2,P3),P4,P5
IPTOUCH terminal reset information
If the cause reset value P1 is :
0 Unknown reset cause
1 Power loss
2 verswitch sequence (user request)
3 Bad IP configuration
4 failed to download lanpbx.cfg
5 Software upgrade
6 failed to download startfile
7 reset command (user request)
8 dwl go command (user request)
9 UA3G reset message received
10 TSC reset message received
11 IPTOUCH reset message received
(fast init without binary download)
12 IPTOUCH reset message received
(slow init with binary download)
13 UA/UDP connection lost
14 UA/UDP release message received
15 DHCP lease renewed
16 no DHCP offer received
17 no Connect Ack has been received
18 No Connect after many startnoeip download
22 Reset after receiving command redirect
23 Received a new IP address from DHCP server
24 Exit from the PSK customization mode
25 IPTOUCH was in bad security mode
26 Dot1x authentification failed
27 End of bootloader without any download
28 Exit of local MMI with soft reset
29 Exit of local MMI with hard reset
30 Boot code update
31 reset hard command (user request)
32 Software fatal error
33 Ethernet link unplugged
34 NOE to SIP-SURVIVABILITY
35 NOE to SIP-STANDALONE
36 SIP-SURVIVABILITY to NOE
37 SIP-STANDALONE to NOE
38 SIP_MODE INTO NOE_APPLICATION
39 New VLAN update in LLDP
No system reaction.
None

[jpissot]

39 means that your ipphone has received its VLANID by LLDP-MED. It's a new thing of R9.1.
LLDP-MED is activaved by default on the ipphone.
You can disable it with the MMI of your phone.

[dryhouse]

thanks for your answers...

Regards.

[dryhouse]

Hi broths,

Which is the OXE release whit this info? i have the i160531...

Regards.

[enio.eltz]

Hi

In my case I have found the file Incidents_R10.0.chm on the Technical Knowledge Base (BPWS), where I have taken the information I have posted.

i have the i160531...

Yes, I believe on this release, incinfo doesn't have that one.

[illegibles]

Could you please tell me, the reset reson 1 (1 Power loss ) on POE swotches - I suppose the errors may contain also some user unpugges. What is the main reason for that restarts. Thank you