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Reception

Posted: 10 Jul 2007 00:53
by steg81_DUP
Hi All,


Could someone explain when a user is on the phone NOT RECEPTION! , when they hang up a call the reception handset rings everytime.


Would anyone know what would cause this issue.

Re: Reception

Posted: 10 Jul 2007 01:19
by et
May be you have activated Meter Total Recall? Look at keys on reception set: Feature key/ Meter Total Recall.

Re: Reception

Posted: 10 Jul 2007 02:11
by steg81_DUP
Hi ,


I did check for this however there is no such button activated on the handset, any other ideas

Re: Reception

Posted: 10 Jul 2007 03:56
by et
Also check for each station: by OMC (Expert View):
Users/Base stations List -> Users/Base stations List -> Details ->Counting ->Count Total Recall
->Destination No.

Re: Reception

Posted: 12 Jul 2007 21:34
by steg81_DUP
Hi,



I looked at this and still not fixed the problem, what else would be causing it...