eZ32 port off-hook for extended period

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sudebm

eZ32 port off-hook for extended period

Post by sudebm »

Hi friends,

If I keep any Analog phone off-hook for extended period, after some time error tone (howler tone) comes but port never locks out.
But it should lockout after sometime. Is there any setting for this - please suggest.


Thanks, Sudeb
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Eliott
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Re: eZ32 port off-hook for extended period

Post by Eliott »

Yes. There is a Timer after this Port goes in MISCALL State. See System documentation for Timers.
morio
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Re: eZ32 port off-hook for extended period

Post by morio »

timer 12 default is 150 15 sec
haroun
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Re: eZ32 port off-hook for extended period

Post by haroun »

big fault in alcatel system
morio
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Re: eZ32 port off-hook for extended period

Post by morio »

yea i guess itss too bad that at least when we re set the equipment the issue isnt corrected. most of the time i face this issue when i up grade the system. and when i get any analog sets as miscall i have to delete and re create it again.
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murraya
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Re: eZ32 port off-hook for extended period

Post by murraya »

did you try termstat d "xtn No." and reset port (opt 5 I think)?
Best Regards
Murray

ACSE 10.0 corporate
ACSE 6.x IPT data
morio
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Re: eZ32 port off-hook for extended period

Post by morio »

thanks for the reply
termstat 'd' or 'n' dont do the trick.
never tried reset port but i when i run it there is no command as such, please see below.

(1)xs000001> reset
reset resetall resetx25tbl
(1)xs000001> re
reInitWizard reboot remote_kill resetx25tbl
read recover remoteghosts resize2fs
read_bbox recover_tabjus remoteinfo resizecons
read_head recup remoterestart restart_dect
readbbox recupexc remotesets restore_cei
readelf red remoteview restorevm
readfile registrarcopy.src_sh rename return
readhead reinit renice rev
readkey relala represent rexec
readlink relalaoff rescuept
readonly rema_dump reset
readprofile remad resetall
(1)xs000001> reset
reset resetall resetx25tbl
(1)xs000001> reset

the above is from r 11.0
haroun
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Re: eZ32 port off-hook for extended period

Post by haroun »

Hi may be you don't understand murray
but this is my way To stop such as issue
i launch listinacall <cystal n°>
I localise the miscall sets
i do termstat d <directory number)
option 1 confirm miscall state (or option 4 tobe sure is in incomm)
option 5 reset equipent
quit
after that i do outserv d <diretory n°> ,and like this i stop the open loop issue
it's the first job wich i do every morning
but question still why so basic option "automatic disconnect of equipement after detection of loop ,grounding bad line , or off hook tone for more than 15 sec" witch is avalaible on lot of third party equipement(nortel , panasonic, ericsson) is not avalaible on oxe or availaible on oxe with e-z32 only? not this issue can cause the lost of z-24 board entire.
because z-24 doesn't have an embeded local cpu ? strange
haroun
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Re: eZ32 port off-hook for extended period

Post by haroun »

here an exemple
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morio
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Re: eZ32 port off-hook for extended period

Post by morio »

got it,, thanks alot,,, didnt know about ''listincall'' command.. thanks again
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