Casual conference in 4400

[mtcl]

A 4400 system R5 (unix) is equiped with sofware license and a GPA board in order to support casual conference. The facility was working fine, when it was installed, a couple of years ago. The customer complains now that the feature is not available. I checked the configuration, I replaced the GPA board, I even made restart of the system, but conference does not start.

[tot3nkopf]

What modularity is configured in GPA for master or meet me conference?
On user COS is casual conference allowed?

[mtcl]

GPA modularity is 4X7 and phone category of the phone allows the feature. In general, all related parameters (under "system") are as in the documentation.

[vad]

cfnstat - conference circuit - ready (4x7, add-on)?
Not working - when you establish 3-way conference - absent key "Add-on"?

[mtcl]

The set (4020, 4010, etc) is equipped with a "conference" key and everything is fine up to 3-way conference, then the process to establish 6-party can not be completed. Pressing the key, nothing happens and an attempt to make a new call releases the last participant of the conference

[tot3nkopf]

Maybe you have updated the license key and casual conference is no longer present.
Please go to /usr3/mao and run cfgUpdate and let us see the output:

52 Maximum simultaneous casual conferences : ?

[mtcl]

I am afraid that is what happened, the license is lost. However, I checked cfgUpdate and the key 52 does not exit (last key present is 51-Set display language)

[tot3nkopf]

I am afraid that is what happened, the license is lost. However, I checked cfgUpdate and the key 52 does not exit (last key present is 51-Set display language)

No. You should have a field for that and the value should be 0 (maybe is not 52 for your sw release). You should update the value with desired value, save and reboot (double bascul for redundancy --> keep in mind to update also on st-by cpu).
I do not know really if in older sw releases this was treated differently....

Regards.

[mtcl]

1 Stations : 4000
2 S0 Buses : 512
3 Data terminals : 1000
4 Patients (hospital) : 1000
5 Trunks : 500
6 Equipment_Coefficient : 1.4
8 Nodes in the network : 100
9 UA Links : 2977
10 Shelves (migration excluded) : 6
11 1/2 com : 500
12 TS reserved for operators on INT/RT2 links : 4
13 Tables of R2 signalling translator : 1000
15 Data in R2 signalling translator : 1000
17 Abbreviated numbers : 4000
18 DECT Handsets : 250
19 Supervisable MCDU : 1500
20 Number of Sub-Networks : 16
21 Number of Network Set in Hunting Group : 300
22 Number of ARS route lists : 400
24 Number of areas (accounting duration) : 1000
25 Number of Charge Scales (accounting duration): 30
26 Supervisable Trunks / Trunk groups : 150
27 Number of Network Supervisor : 0
28 Number of PIN : 0
34 Number of x25 command abbreviated numbers : 100
35 Number of called filter : 500
36 Maximum Number Of Account Codes : 2000
Values read in hardware.mao file :
41 Remanent size : -1
42 Stand-alone : -1
43 Number of BLF : -1
44 Phone-book (x 2000) : -1
45 SBC : -1
46 4635X : -1
47 4630 : -1
48 4855 : -1
49 Hotel accesses : -1
50 ACD supervisor accesses : -1
51 Set display languages : -1

Value to modify (0 = Exit) :

and the release: 5.0Ux-d2.314-7-ah-gr-c6s2


It is strange isn't it ?

[tot3nkopf]

Could be normal for that release. Can you also post the spadmin active file output?