CAN'T ASSIGN DECT MOBILE ON OXE R8.0.1

[jpissot]

Hi,

On Oxe R8.0.1 G1.503.12.a, I can't assign mobile since some days.

Somtimes It works, sometimes it doesn't work.

I have rebooted the Oxe but It's the same.

The problem is with mobile 400. There are new.

There are not incident with incvisu.

It works fine with 8232 mobile.

Thank you for your help.

[Eliott]

How many DECT sets are managed?
What's the exact problem?

[jpissot]

350 Dect sets are managed.

The problem is :
dectinston dont work with mobile 400. it seems that the Oxe don't detect the mobile 400 (the mobile is in mode "Subscription Running".

Dectinston error :

Choice of a specific base station (Y/N - default is N) ?

GAP characteristics

_______________________________________________________
Directory Number : 2313
User's name : 2313
MAO type : GAP+

Dect parameters used.

PARI : 10001462340
PLI : 31
_______________________________________________________

Do you agree to install this set. (Y/N - default is Y) ?

Start the registration on the handset.

Wait until the set rings, but you don't have to
hang up !!!
_______________________________________________________

Time out for the last installation.
_______________________________________________________

Installation of a handset ?
No -> 0
With automatic choice of a GAP dir. number -> 1
With the choice of a directory number -> 2


Thank you

[Eliott]

What is the value of 18 DECT Handsets in cfgUpdate?
Default is 250 - maybe a bit low for your site.
And what do you see with spadmin READ_FILE |egrep "Mobil|DECT"
And keep in mind: You need a good radio coverage when registering a handset.

[jpissot]

It s resolved.
We have restore backup old than one week.

[cavagnaro]

Weird don't you say it works sometimes and others doesn't? Check your DB

Sent from my XPeria Z