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4058/4059

Posted: 20 Jul 2007 08:21
by Patrick.
Hi,
I've just installed 4058/4059 on two different XP pc's.
The config is:
A 4035 with a 4094CTI module is connected to the PC on com1.
On first sight there seems to be no problem and the app works just fine but if I try to configure a Function button I get the following message:

Title window= 4059MAX.exe Application error

The instruction at "0x00444bbf" referenced memory at "0x000000000"
The memory could not be read

<OK> <Cancel>

Clicking OK or Cancel causes the application to abort either way.
This error appears on both PC's
Does anyone have a explanation for this problem?

Thx,
Patrick

Re: 4058/4059

Posted: 20 Jul 2007 15:49
by Eliott_DUP
Which A4059 Version? 4.016.9?

Re: 4058/4059

Posted: 24 Jul 2007 03:53
by serge
Hi there,

It seems to be 4.014.13.
Is there a free upgrade available? We don't want to buy a fully new softwarepackage.

Rgrds
S.

Re: 4058/4059

Posted: 24 Jul 2007 04:11
by OXE_4400
Costs licence, not SW versions

Re: 4058/4059

Posted: 24 Jul 2007 05:18
by serge
Sorry,

This is the version which is running in another site, the version that's gives problems is 4059_4.016_9 on XP machine.

Rgrds
S.

Re: 4058/4059

Posted: 24 Jul 2007 05:29
by OXE_4400
Doesn't exist newer SW, I think You need to open eSR.

Re: 4058/4059

Posted: 24 Jul 2007 05:30
by serge
Alternatives?

Re: 4058/4059

Posted: 24 Jul 2007 05:41
by OXE_4400
Do You have TC0910? Exist restriction, compatibilities,...

Re: 4058/4059

Posted: 24 Jul 2007 06:07
by soori1905
What is the service pack on Windows XP and are you having the PC compliant with Alcatel BIOS modifications ??

Re: 4058/4059

Posted: 25 Jul 2007 02:02
by Patrick.
We do have the TC0910.
SP=2

PC compliant with Alcatel BIOS modifications??...
Sounds interesting. Where can I find Info about these modifications?