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Voice Guide Directly Access Prefix
Posted: 30 Jan 2014 14:40
by giovanni.attolini
It's possible create a prefix or a ghost user to play a specific voice guide directly?
Re: Voice Guide Directly Access Prefix
Posted: 30 Jan 2014 16:34
by oldboy
What are you trying to achieve?
Re: Voice Guide Directly Access Prefix
Posted: 30 Jan 2014 16:35
by giovanni.attolini
I want to create a hunt group overflow to a message.
Re: Voice Guide Directly Access Prefix
Posted: 30 Jan 2014 17:59
by freedom
I don't think that this is possible.
You could send incoming calls to an incoming greeting guide, but not for an overflow on a hunt group.
Do you have a voicemail system? Perhaps you can set the overflow to a virtual extension that has a direct forward to voicemail.
Then you records the message as a welcome message of the voicemail box.
Re: Voice Guide Directly Access Prefix
Posted: 30 Jan 2014 20:41
by giovanni.attolini
No, I don't have voice mail, only IAA.
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