Personal Automated Assistant /can't transfer to mobile phone

[saeful unaedi]

Hi to all,

Can anyone please help me, i have configured of professional numbers in the "My Numbers" area, entered my mobile phone number & colleague number.
transfer to colleague succed, but transfer to mobile phone failed. audible notification "third party is busy". What steps should I do..?

Thanks,
Saeful

[cavagnaro]

Check the public category and entity of the RSI. Be sure it can dial to cellphones

[saeful unaedi]

hi cavagnaro,

my case if I make a call directly to mobile phone it worked..
but if through voice mailbox it failed.

[cavagnaro]

It is not the same. Again check what I suggested