OXO Blocked

[jean.garzon]

Dear All, i have a problem with an oxo that becomes blocked without any periodicity asociated. The problem is that without any warning the system just blocked itself, users don´t have any dial tone, UA set phone display just blacked out, and the only solution is to make a warm reset. I had upgrade the cpu to the latest release, make lola, replace all the hardware except the telephone devices (including the CPUe-2and cabinets), the boards are installed correctly where actis showed for this configuration, and i really dont know what else to do. I´m taking out the traces trough the Config port, and i can see different error events, like problem at layer 2 of the two PRA-T2 ISDN links, and as a matter of fact when the block occurs i can see the layer 2 problem in the historic and anomalies at OMC. On the other hand i can see that some boards just dissapear, yes i know it sound weird but thats what it says, and finally it just goes for a panic reset......I would appreciate if any of you have had some similar experience, or maybe have an idea to do something because i think i have tried it all. Thanks for your time.

[tot3nkopf]

Hi,
Maybe your problem relates to the 2 ISDN connections. Which are your clock delivery priorities on the 2 accesses? You must use 2 different values like 210 and 220. The one with 210 is the one that deliveres clock to the system. Maybe this is your problem. Try to copy tour traces and hystory of anomalies here maybe someone can interpret that for you.

Regards.

[jean.garzon]

Thanks for your answer, i can´t atach any document for my profile, but if someone know how to read it please give me your e-mail and i´ll sent it to you. Regarding to the clocks, the recommendation was to uncheck the clock delivery because it supposed to be given by the carrier....am i right??

[jean.garzon]

Hi, i athacched the OXO traces on the pastebin forum the link is viewtopic.php?f=47&t=2432

I hope someone can help me.

[tot3nkopf]

From what I saw in your traces I think you have an overheating problem forcing your CPU to reboot and your hard disk to have problems. The software anomaly I think is a collateral problem as your hard disk has problems and losses files (it tries to recover in traces). I think your hard disk is corrupted. I recommend you to change it, to check if the temperature of the room is proper (19 Degrees Celsius) and reinstall the software using LOLA. If you will meet these 3 recommendation I think your problems will come to an end.

Regarding the settings on the PRA T2 board (I'm not sure about this though - it's been a while since programming an OXO) you should uncheck clock delivery and put 210 value in the box below one of them and 220 (or 230) for the second one.

Regards.

(From your trace:
THROTTLING: Critical local(BOARD) temperature set to 72 °C
Critical remote(CPU) temperature set to 92 °C ---> temperature problem


Remount - Forces the media to be remounted
Data.light FlashFx
.V4.06.410
Cop.yright (c) 1993-.2005
Patent US#.5860082
..........................................................................................................


Disk Remounted
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/fla was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/fla: |========== | 17.5%
/dev/fla: |==================== / 35.0%
/dev/fla: |============================= - 52.5%
/dev/fla: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/fla: |========================================= | 74.0%
/dev/fla: |========================================== / 74.4%
/dev/fla: |========================================== - 75.3%
/dev/fla: |============================================ \ 77.9%
/dev/fla: |============================================= | 79.8%
/dev/fla: |============================================= / 80.2%
/dev/fla: |============================================= - 80.7%
/dev/fla: |============================================= \ 80.9%
/dev/fla: |============================================== | 81.4%
/dev/fla: |============================================== / 81.9%
/dev/fla: |============================================== - 82.3%
/dev/fla: |============================================== \ 83.0%
/dev/fla: |=============================================== | 84.0%
/dev/fla: |=============================================== / 84.7%
/dev/fla: |================================================ - 84.9%
/dev/fla: |================================================ \ 85.3%
/dev/fla: |================================================ | 86.0%
/dev/fla: |================================================ / 86.3%
/dev/fla: |================================================= - 86.7%
/dev/fla: |================================================= \ 87.7%
/dev/fla: |================================================= | 88.4%
/dev/fla: |================================================== / 88.8%
/dev/fla: |================================================== - 89.3%
/dev/fla: |================================================== \ 89.8%
/dev/fla: |================================================== | 90.0%

Pass 3: Checking directory connectivity
/dev/fla: |================================================== / 90.0%
/dev/fla: |==================================================== - 92.0%

Pass 4: Checking reference counts
/dev/fla: |===================================================== \ 95.0%

Pass 5: Checking group summary information
/dev/fla: |====================================================== | 95.6%
/dev/fla: |========================================================| 100.0%

/dev/fla: 1547/2016 files (0.5% non-contiguous), 22621/31062 blocks

do_init_fstab_mtab
------------------

do_mount_partitions /dev/fla
----------------------------

do_check_mnt_flash_boot
-----------------------

do_move_h_anos_to_flash
-----------------------

do_check_failsafe
-----------------

do_source_ata66
---------------

do_insert_disk_modules
----------------------
Uniform Multi-Platform E-IDE driver Revision: 6.31

ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx

PIIX4: IDE controller on PCI bus 00 dev f9

PIIX4: chipset revision 2

PIIX4: not 100% native mode: will probe irqs later

ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pio

hda: TOSHIBA MK2023GAS, ATA DISK drive

ide0 at 0x1f0-0x1f7,0x3f6 on irq 14

hda: 39069072 sectors (20003 MB), CHS=38759/16/63, UDMA(33)

Partition check:

hda: hda1 hda4 < hda5 hda6 hda7 hda8 hda9 hda10 hda11 >


do_compute_hd_serial
--------------------

do_check_new_disk
-----------------

do_check_old_disk
-----------------

do_detect_disk_spooffing
------------------------

do_save_hdserial
----------------

do_save_old_hdserial
--------------------

do_failsafe_try_to_reboot_on_disk
---------------------------------

do_may_partition_new_disk
-------------------------

do_failsafe_discards_old_disk
-----------------------------

do_setup_hard_disk_partitions
-----------------------------

do_partition_new_hard_disk
--------------------------

do_check_or_format /dev/hda1 /dev/hda10 /dev/hda11 /dev/hda12 /dev/hda13 /dev/hda2 /dev/hda3 /dev/hda4 /dev/hda5 /dev/hda6 /dev/hda7 /dev/hda8 /dev/hda9
--------------------------------------------------------------------------------------------------------------------------------------------------------
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda1 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda1: |= | 2.1%
/dev/hda1: |==== / 6.4%
/dev/hda1: |===== - 8.5%
/dev/hda1: |====== \ 10.6%
/dev/hda1: |======= | 12.7%
/dev/hda1: |=========== / 19.1%
/dev/hda1: |=============== - 27.6%
/dev/hda1: |================= \ 29.7%
/dev/hda1: |===================== | 38.2%
/dev/hda1: |========================= / 44.5%
/dev/hda1: |============================== - 53.0%
/dev/hda1: |================================ \ 57.3%
/dev/hda1: |==================================== | 63.6%
/dev/hda1: |===================================== / 65.8%
/dev/hda1: |====================================== - 67.9%
/dev/hda1: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/hda1: |================================================= | 86.7%
/dev/hda1: |================================================== / 89.8%
/dev/hda1: |================================================== - 90.0%

Pass 3: Checking directory connectivity
/dev/hda1: |==================================================== \ 92.0%

Pass 4: Checking reference counts
/dev/hda1: |===================================================== | 95.0%

Pass 5: Checking group summary information
/dev/hda1: |===================================================== / 95.1%
/dev/hda1: |========================================================| 100.0%

/dev/hda1: 1655/65736 files (1.3% non-contiguous), 36293/262583 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda10 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda10: |= | 2.1%
/dev/hda10: |==== / 6.4%
/dev/hda10: |======= - 12.7%
/dev/hda10: |=========== \ 19.1%
/dev/hda10: |============== | 25.5%
/dev/hda10: |================== / 31.8%
/dev/hda10: |===================== - 38.2%
/dev/hda10: |========================= \ 44.5%
/dev/hda10: |============================== | 53.0%
/dev/hda10: |================================= / 59.4%
/dev/hda10: |===================================== - 65.8%
/dev/hda10: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/hda10: |================================================== | 90.0%

Pass 3: Checking directory connectivity
/dev/hda10: |==================================================== / 92.0%

Pass 4: Checking reference counts
/dev/hda10: |===================================================== - 95.0%

Pass 5: Checking group summary information
/dev/hda10: |===================================================== \ 95.1%
/dev/hda10: |========================================================| 100.0%

/dev/hda10: 35/65736 files (5.7% non-contiguous), 8565/262583 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda11 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda11: |= | 2.2%
/dev/hda11: |== / 4.4%
/dev/hda11: |==== - 6.6%
/dev/hda11: |===== \ 8.8%
/dev/hda11: |====== | 10.9%
/dev/hda11: |======= / 13.1%
/dev/hda11: |========= - 15.3%
/dev/hda11: |========== \ 17.5%
/dev/hda11: |=========== | 19.7%
/dev/hda11: |============ / 21.9%
/dev/hda11: |============= - 24.1%
/dev/hda11: |=============== \ 26.2%
/dev/hda11: |================ | 28.4%
/dev/hda11: |================= / 30.6%
/dev/hda11: |================== - 32.8%
/dev/hda11: |==================== \ 35.0%
/dev/hda11: |===================== | 37.2%
/dev/hda11: |====================== / 39.4%
/dev/hda11: |======================= - 41.6%
/dev/hda11: |========================= \ 43.8%
/dev/hda11: |========================== | 45.9%
/dev/hda11: |=========================== / 48.1%
/dev/hda11: |============================ - 50.3%
/dev/hda11: |============================= \ 52.5%
/dev/hda11: |=============================== | 54.7%
/dev/hda11: |================================ / 56.9%
/dev/hda11: |================================= - 59.1%
/dev/hda11: |================================== \ 61.2%
/dev/hda11: |==================================== | 63.4%
/dev/hda11: |===================================== / 65.6%
/dev/hda11: |====================================== - 67.8%
/dev/hda11: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/hda11: |================================================== | 90.0%

Pass 3: Checking directory connectivity
/dev/hda11: |==================================================== / 92.0%

Pass 4: Checking reference counts
/dev/hda11: |===================================================== - 95.0%

Pass 5: Checking group summary information
/dev/hda11: |===================================================== \ 95.1%
/dev/hda11: |====================================================== | 96.8%
/dev/hda11: |========================================================| 100.0%

/dev/hda11: 13/517120 files (0.0% non-contiguous), 16247/1032317 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda5 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda5: |= | 2.1%
/dev/hda5: |===== / 8.5%
/dev/hda5: |======= - 12.7%
/dev/hda5: |======== \ 14.8%
/dev/hda5: |========== | 17.0%
/dev/hda5: |============ / 21.2%
/dev/hda5: |============= - 23.3%
/dev/hda5: |============== \ 25.5%
/dev/hda5: |=============== | 27.6%
/dev/hda5: |==================== / 36.1%
/dev/hda5: |======================= - 40.3%
/dev/hda5: |======================== \ 42.4%
/dev/hda5: |========================== | 46.7%
/dev/hda5: |============================= / 50.9%
/dev/hda5: |============================== - 53.0%
/dev/hda5: |================================== \ 61.5%
/dev/hda5: |====================================== | 67.9%
/dev/hda5: |======================================= / 70.0%

Pass 2: Checking directory structure
/dev/hda5: |================================================== - 90.0%

Pass 3: Checking directory connectivity
/dev/hda5: |==================================================== \ 92.0%

Pass 4: Checking reference counts
/dev/hda5: |===================================================== | 95.0%

Pass 5: Checking group summary information
/dev/hda5: |===================================================== / 95.1%
/dev/hda5: |========================================================| 100.0%

/dev/hda5: 564/65736 files (1.1% non-contiguous), 68970/262583 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda6 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda6: |=== | 5.8%
/dev/hda6: |======= / 11.7%
/dev/hda6: |========== - 17.5%
/dev/hda6: |============= \ 23.3%
/dev/hda6: |================ | 29.2%
/dev/hda6: |==================== / 35.0%
/dev/hda6: |======================= - 40.8%
/dev/hda6: |========================== \ 46.7%
/dev/hda6: |============================= | 52.5%
/dev/hda6: |================================= / 58.3%
/dev/hda6: |======================================= - 70.0%

Pass 2: Checking directory structure
/dev/hda6: |================================================== \ 90.0%

Pass 3: Checking directory connectivity
/dev/hda6: |==================================================== | 92.0%

Pass 4: Checking reference counts
/dev/hda6: |===================================================== / 95.0%

Pass 5: Checking group summary information
/dev/hda6: |===================================================== - 95.2%
/dev/hda6: |========================================================| 100.0%

/dev/hda6: 16/196992 files (0.0% non-contiguous), 6206/393216 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda8 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda8: |= | 0.9%
/dev/hda8: |== / 2.8%
/dev/hda8: |== - 3.8%
/dev/hda8: |=== \ 4.7%
/dev/hda8: |=== | 5.7%
/dev/hda8: |==== / 6.6%
/dev/hda8: |==== - 7.6%
/dev/hda8: |===== \ 8.5%
/dev/hda8: |===== | 9.5%
/dev/hda8: |====== / 10.4%
/dev/hda8: |====== - 11.4%
/dev/hda8: |======= \ 12.3%
/dev/hda8: |======= | 13.2%
/dev/hda8: |======== / 14.2%
/dev/hda8: |========= - 16.1%
/dev/hda8: |========== \ 17.0%
/dev/hda8: |========== | 18.0%
/dev/hda8: |=========== / 18.9%
/dev/hda8: |=========== - 19.9%
/dev/hda8: |============ \ 20.8%
/dev/hda8: |============ | 21.8%
/dev/hda8: |============= / 22.7%
/dev/hda8: |============= - 23.6%
/dev/hda8: |============== \ 24.6%
/dev/hda8: |============== | 25.5%
/dev/hda8: |=============== / 26.5%
/dev/hda8: |=============== - 27.4%
/dev/hda8: |================ \ 28.4%
/dev/hda8: |================ | 29.3%
/dev/hda8: |================= / 30.3%
/dev/hda8: |================= - 31.2%
/dev/hda8: |================== \ 32.2%
/dev/hda8: |=================== | 33.1%
/dev/hda8: |=================== / 34.1%
/dev/hda8: |==================== - 35.0%
/dev/hda8: |==================== \ 35.9%
/dev/hda8: |===================== | 36.9%
/dev/hda8: |===================== / 37.8%
/dev/hda8: |====================== - 38.8%
/dev/hda8: |====================== \ 39.7%
/dev/hda8: |======================= | 40.7%
/dev/hda8: |======================= / 41.6%
/dev/hda8: |======================== - 42.6%
/dev/hda8: |======================== \ 43.5%
/dev/hda8: |========================= | 44.5%
/dev/hda8: |========================= / 45.4%
/dev/hda8: |========================== - 46.4%
/dev/hda8: |========================== \ 47.3%
/dev/hda8: |=========================== | 48.2%
/dev/hda8: |============================ / 49.2%
/dev/hda8: |============================ - 50.1%
/dev/hda8: |============================= \ 51.1%
/dev/hda8: |============================= | 52.0%
/dev/hda8: |============================== / 53.0%
/dev/hda8: |============================== - 53.9%
/dev/hda8: |=============================== \ 54.9%
/dev/hda8: |=============================== | 55.8%
/dev/hda8: |================================ / 56.8%
/dev/hda8: |================================ - 57.7%
/dev/hda8: |================================= \ 58.6%
/dev/hda8: |================================= | 59.6%
/dev/hda8: |================================== / 60.5%
/dev/hda8: |================================== - 61.5%
/dev/hda8: |=================================== \ 62.4%
/dev/hda8: |=================================== | 63.4%
/dev/hda8: |==================================== / 64.3%
/dev/hda8: |===================================== - 65.3%
/dev/hda8: |===================================== \ 66.2%
/dev/hda8: |====================================== | 67.2%
/dev/hda8: |====================================== / 68.1%
/dev/hda8: |======================================= - 69.1%
/dev/hda8: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/hda8: |================================================== | 90.0%

Pass 3: Checking directory connectivity
/dev/hda8: |==================================================== / 92.0%

Pass 4: Checking reference counts
/dev/hda8: |==================================================== - 92.8%
/dev/hda8: |===================================================== \ 95.0%

Pass 5: Checking group summary information
/dev/hda8: |===================================================== | 95.0%
/dev/hda8: |======================================================= / 98.2%
/dev/hda8: |========================================================| 100.0%

/dev/hda8: 16/1205312 files (0.0% non-contiguous), 37842/2408993 blocks
fsck 1.25.9 (10-Dec-2001)
e2fsck 1.25.9 (10-Dec-2001)
/dev/hda9 was not cleanly unmounted, check forced.
Pass 1: Checking inodes, blocks, and sizes
/dev/hda9: |== | 2.9%
/dev/hda9: |=== / 5.8%

Inode 32836, i_blocks is 64, should be 32. Fix? yes

/dev/hda9: |===== - 8.8%
/dev/hda9: |======= \ 11.7%
/dev/hda9: |======== | 14.6%
/dev/hda9: |========== / 17.5%

Inode 98523, i_blocks is 72, should be 48. Fix? yes

/dev/hda9: |=========== - 20.4%
/dev/hda9: |============= \ 23.3%
/dev/hda9: |=============== | 26.2%
/dev/hda9: |================ / 29.2%
/dev/hda9: |================== - 32.1%
/dev/hda9: |==================== \ 35.0%
/dev/hda9: |===================== | 37.9%
/dev/hda9: |======================= / 40.8%
/dev/hda9: |========================= - 43.8%
/dev/hda9: |========================== \ 46.7%
/dev/hda9: |============================ | 49.6%
/dev/hda9: |============================= / 52.5%
/dev/hda9: |=============================== - 55.4%
/dev/hda9: |================================= \ 58.3%
/dev/hda9: |================================== | 61.2%
/dev/hda9: |==================================== / 64.2%
/dev/hda9: |====================================== - 67.1%
/dev/hda9: |======================================= \ 70.0%

Pass 2: Checking directory structure
/dev/hda9: |============================================ | 78.7%
/dev/hda9: |================================================== / 90.0%

Pass 3: Checking directory connectivity
/dev/hda9: |==================================================== - 92.0%

Pass 4: Checking reference counts
/dev/hda9: |===================================================== \ 95.0%

Pass 5: Checking group summary information
/dev/hda9: |===================================================== | 95.1%

Block bitmap differences: -66182 -66183 -66184 -66185 -197145 -197146 -197147
Fix? yes

/dev/hda9: |===================================================== / 95.1%

Free blocks count wrong for group #2 (31217, counted=31221).
Fix? yes

Free blocks count wrong for group #6 (32195, counted=32198).
Fix? yes

Free blocks count wrong (764231, counted=764238).
Fix? yes

/dev/hda9: |========================================================| 100.0%


/dev/hda9: ***** FILE SYSTEM WAS MODIFIED *****
/dev/hda9: 1489/393984 files (14.6% non-contiguous), 22194/786432 blocks

do_mount_partitions /dev/hda1 /dev/hda10 /dev/hda11 /dev/hda12 /dev/hda13 /dev/hda2 /dev/hda3 /dev/hda4 /dev/hda5 /dev/hda6 /dev/hda7 /dev/hda8 /dev/hda9
---------------------------------------------------------------------------------------------------------------------------------------------------------

----> hard disk problem trying to recover

==> software anomaly through file loss

Waiting for your feedback.
Regards.

[jean.garzon]

The problem has been delivered to Alcatel´s support service, i´ll tell you the conclusion until they´ll have as soon they answer me.

Best regards