call disconnected randomly

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marlon74ph

call disconnected randomly

Post by marlon74ph »

Our client has OXO 5.1

1. calls are disconnected randomly at any extension between 1-2min for external and internal calls, does anybody encountered this problem?
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tot3nkopf
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Re: call disconnected randomly

Post by tot3nkopf »

Any traces in history of anomalies?
marlon74ph

Re: call disconnected randomly

Post by marlon74ph »

date time event explanation phys addr
08/05 4:49: 15pm 112 device prob 01-07
08/05 4:49: 19pm 110 device accepted 01-07
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tot3nkopf
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Re: call disconnected randomly

Post by tot3nkopf »

Maybe you have a problem with new software downloading into terminals? Try using Data Saving and swapping--->Terminal downloading and see if there is any change. If not get the last R.5 software release from BPS and download it into your PBX and make a swap with data saving.
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Jigger

Re: call disconnected randomly

Post by Jigger »

Get the system earth, and reading under 1 ohm.

Alot of site's i work at had call drop outs untill i had them do this, now its all good.
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