parameters.cfg and histo-pilot 5 15 30 60

[FN_DK]

Greetings,

OXE R10

As of standard, the histo-pilot value consist of 4 number (5 15 30 60)

We have a customer that would like to extend this to fx: 5 15 30 60 120 200 300 400.

I know the procedure for changing the parameters.cfg and excel files. This is more question about if the OXE will accept it?

Anyone here done something simmilar ?


Best regards




Standard:

quarters_stat_timing 1
weeks_period1 5
months_period2 12
batch-hour 1
histo-pilot 5 15 30 60
histo-team 10 30 60 120
talking_threshold 2
real_time_timing 3
csta_or_local_date 0
nb_max_kbytes_fstat 800000
nb_max_kbytes_tmp 100000
nb_max_kbytes_ftick 90000
QS_Level 80
QS_ResponseThreshold 10
TalkingDurationMax 120
TalkingDurationMin 3
WrapUpDuration 10
Efficiency 90
WaitingDuration 15
RingingDuration 15
NoResponseNb 10
WithdrawalDuration 30
PrivTalkDuration 10
BlockIvr 0
DecrWaitingTime 1
Audit_on 1
TempoPiTicketRedir 1800
TempoPiTicketBlocked 1800
IvrRefOrDirNumber 1
ExceptPrimCalendarOn 1
ExceptSecCalendarOn 1
kill_by_watch_dog 1
rcp_twincpu_mode 1
monitor_poste_agent 0
QS_level_is_global 0
POS_barom_duration 15
ETPaveragedOnPeriod 0
ETPincludeWithdraw 0
Apmin 0
max_memsize 5000
serv_ccs_on_dhs 1
TokenTimeOut 48
RealTim_MinAgent 3
WichPasswdForStats 0
asm_on_dhs 1
LogonStatLRUSize 7
asm_wants_rt_agent 0
monthlyCountersFile 0

[spynet]

I´ve changed the "serv_ccs_on_dhs 1" flag for external ASM.
After changing the parameters you have to restart the MAIN_AFE process -> dhs3_init -R MAIN_AFE

Let me know if it works...

[FN_DK]

I am sorry. Not sure I undestand. Could you give more details ?

[FN_DK]

For info; it is not possible to expand the numbers to more than 4. The OXE wont accept it.