Call Accounting and Tracing Assistance Request

[wdundore]

Trying to use Omnivista (version 4760.5.2.03.00) to look historically and determine when one of our extensions dialed an outbound number. Searched forums for another post but I may be using the wrong terminology to find this.

[wdundore]

For posterity there are 2 ways that we found to do this.

1) Have the foresight to know it is something you will need and have a report running.
2) Dig through the accounting tab of the records looking at each extension - time consuming and no way to filter by outbound call, but this is the manner in which we eventually solved the problem.

[haroun]

see under 4760server /repport module there are lotof predefined repports