Alcatel Unleashed

Hi All

My system R10.1 with CCD and CCAgent

Base on 100 agents (with CCA operation: True) it is login well to 1 Processing Group (PG). And now when we create more 100 Agents with CCA operation it can not login with status on phone display: Not Authozised. It mean only 100 agents can login to 1 PG.

Please help is it working as design or we must be change some parameter to extend

Please help

Every body please help

Hi,

In that Release 100 is the maximum, but i beleive that in R11 they have increase that. Check the product limits doc on BPWS.

Best Regards